I booked an appointment to have a smart meter fitted to manage our usage in an attempt to monitor whats costing us a lot of money to run, appointment booked and we then had a message saying it was cancelled because EON don't support a 2 rate electricity meter. We had a smart fitter engineer come and have a look at our meter for us and he could see no reason why it couldn't be done at all. The lady we spoke to on the phone was quite rude to us so can anyone shed some light one whether this is true or not for a 2 rate electricity meter?
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