[Ginam]

Hi, I've just had a new smart meter installed this morning, the electric meter is whistling! Any idea if this is normal? The meter is inside our living room, so its unavoidable.

[Beki]

@Ginam Hey there, Beki here 👋 Thank you so much for posting on the Community - it's awesome to have you here!

It definitely sounds like a meter fault - pics would be handy for future reference, if possible however I would definitely recommend getting in touch and asking the team to get someone out to you as it probably is affecting your day-to-day quality of life. If you contact us on Facebook/Twitter and explain the situation - we can usually get a not so urgent, emergency call out for you for the same day, if you get in touch during office hours. 😊

Let me know when you've got in touch and the outcome please. 🙏

Beki 😊

[theunknowntech]

Hiya!

That's a bit strange. It's hard to justify if that's normal per se, but it can definitely be investigated if you find it annoying or disruptive. Could you post some photos of the meters, and possibly a video or two please?

[Landmark]

By Noisy, do you mean a high pitched whistling sound by any chance? If so it might be a faulty or damaged unit that needs replacement.

[Ginam]

Hi, sorry for the delay. Yes it's whistling/ high pitched squeal. They've said they'll look at it, its probably faulty, but won't be here till 21st December! So in the meantime we have to out up with it because we still have power, so it's not urgent.