@Phoenix I haven't had a letter of this nature from this company; I just got a threatening letter from one of those rogue private parking companies (namely CP Plus), and I have just appealed against a wrongful parking charge!
How did you complain❓
I should recommend you do it in writing so you have a indelible record. Go to Let us know if you're unhappy – complaints | E.ON Next (eonnext.com) and follow the instructions by choosing a way of your choice if you haven't already done so.
Update: Breaking news!
I just got a letter from CP Plus stating that my appeal has been allowed so they will be dropping the disputed parking charge.
So the moral is; communicate effectively by making written representations with evidence to support your complaint/appeal.
Let us know how you got on Phoenix😉
@Phoenix - Hey there, I just wanted to check that the debt was for yourself or whether it was for an Occupier? If it was to the occupier then this would need to go to the landlord or previous tenant, if rented. We can always look into this with you. The best way to get in touch is by popping me a DM, heading to Facebook/Twiiter (@eonnext) or you prefer giving us a ring, know that our lines are open 9am - 5pm Monday to Friday - 0808 501 5200.
Sending positive energy to you,
Beki - Digi Ops Team Leader & Sustainability Enthusiast
Everything & everyone powered by sustainable energy. 🌍
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