[Boogi11]

Hi. I have had the eon next app for ages and it has worked fine however 5 months ago I had a new electric meter fitted and a not needed gas meter at the same time. Since then the app has been really poor at recording usage . I have no electric mentioned for the whole month. Eon have said this is an app issue but no one else seems to be having a problem. Has anybody else seen this issue

[Indyk_EONNext]

Hey there 👋 @Boogi11

Welcome to our Eon Next Community, it's lovely to meet you! 😊

I can see you've mentioned your experiencing issues with the app and displaying your electric usage, have you given the good old trick of deleting and reinstalling the app to see if this helps update things for you? We had another member try this and everything seemed to be working after a quick refresh! Let us know how you get on. 💜

[meldrewreborn]

@Boogi11

Try using bright instead. Its free and if your data shows clearly there then you can be pretty sure its the Eon Next app which is not perfuming properly.

I've never used the Eon Next app for consumption monitoring, since bright works so well. You are not alone in experiencing issues.