Had no issues with receiving my daily info great to keep track - now all of a sudden stopped and just keep getting told it's fixed and it's not - thinking of switching suppliers I want to see what I am spending
Welcome there, and thank you for joining our Community! 👋
Not great to see your experiencing issues with the app and viewing your data, as @geoffers mentioned it can be a little sensitive at times however we can reach out to our app team and hopefully it's a quick fix! But as suggested why not give the Bright app ago, while we look into this for you.
I have popped you a dm just to get a couple of account details! 😊
The Future of energy is Renewable ? So let's work this out together! ✨
Did you know, we recently launched a brand new type of product! The Smart Saver! We would love to hear your views and thoughts on this, so please get posting here ?Smart Saver - Have your say!
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@Rich123 hi, I have the same issue as you. No electricity usage showing since 16 May and now no gas usage showing. Is there another glitch with the app? Thanks
I can see you've mentioned you're experiencing issues with the app, have you tried the above suggested by @Karen9747 so this can help with refreshing the app and data. If the issue persists please pop me a dm and I can surely look into this for you, 😊
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