Having signed up to this scheme nearly a month ago and moving my off peak usage to the designated 2 hour slots, I seemed to be charged at high peak rates on the app rather than having earned any money. The bot on the help desk just says it takes up to 14 days but I have had nothing.
anyone else had experience with this scheme.
Hey there @Shaunbrazier 👋 Have you heard anything since your post? Or have you contacted one of our Energy Specialists? I'd recommend checking over your next statement to see if this has been credited, as it may not show on the usage section of the app 😁
Together we can work to achieve a more sustainable Future 🌥
after posting, I heard from eon and they emailed me the results of the boost up.
I’ll try to keep going with the boost up to help balance grid etc but hardly worth it financially in our case as we have solar as when they occur it is at peak solar and our batteries have fully charged so we really struggle to get a load above the solar being generated.
Hiya @Shaunbrazier 👋, glad to hear you received the results of the Power up scheme! Thank you for sharing your experience with the scheme with us, it's great to see a different perspective from a solar user’s point of view 😊.
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