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Eon Next Home app
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In my eon next home app, it has the incorrect address so I’m number 9 but it lists it as number 12 which is across the road from me. Having asked a similar question on FB forum people have said that it doesn’t matter but you can draw a radius ⭕️ round your house, however I have no idea how you do this and can’t find any functionality in the app to do this, so just looking for clarification on whether this is an actual function in the eon next home app or whether you have to do this within location settings of iPhone. Any help greatly received
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4 Replies
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Best Answer
Best Answer@djrhenderson According to the reviews on Google Play App Store there's an email address that might be of some help.
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Hey 👋 @djrhenderson
I hope you're well?
Have you had much luck in updating your address? It may be something that our app team may be able to update for you, so I will pop you a dm just to get a couple of account details. 😊The Future of energy is Renewable ? So let's work this out together! ✨
Did you know, we recently launched a brand new type of product! The Smart Saver! We would love to hear your views and thoughts on this, so please get posting here ?Smart Saver - Have your say!
Find all the ways to get in touch with E.ON Next ✨ Here ✨ -
@Indyk_EONNext Hi Indy I’ve not been able to update my address in the EON next home app, although I’m not sure it affects the functionality of the app or impacts the charging of my EV
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thank you for letting me know @djrhenderson
I will check in with our app team, so they are able to confirm if this affects the functionality in any way and if they are able to provide a fix. I have popped you a dm 😊