I had replacement meter put in a normal meter as faulty pre pay card meter wasn’t ever set up and never communicated with eon so estimated about £330 thought was was high so I gave them index reading and they bumped it up to £447 and had £ 29 credit from old meter bill is from Dec 4th 25 to February 15th 26 it seems awfully high 3 bed property 2 adults both work full time only central heating is gas
Last edited by Paulastride1; 24-02-26 at 21:59.
Reason: Extra info
Firstly, welcome to our Eon Next Community, I can see you have some concerns regarding your recent statement and there are a few things to factor into this.
As I can see you mentioned the previous meter wasn't communicating, this may have caused a catch up bill when you've sent the reading.
I can also see the dates you've stated are the winter period, which factor into increased usage due to having heating on more.
Something to look into going forward, are you on a fixed tariff and if you have a smart meter installed are your readings being sent remotely to prevent further catch up bills. You can always contact our customer service team to discuss these further. 😊
If you have any more questions please let me know! 💜
The Future of energy is Renewable ? So let's work this out together! ✨
Did you know, we recently launched a brand new type of product! The Smart Saver! We would love to hear your views and thoughts on this, so please get posting here ?Smart Saver - Have your say!
Find all the ways to get in touch with E.ON Next ✨ Here ✨
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
