đź› Smart Pay As You Go: Planned Maintenance.
Hey community 👋 just to let you know there's some planned maintenance that will affect SPAYG customers taking place on:📆 Sunday 14 January 2026
⏰ 7am - 9am
What does this mean?
During this time you won't be able to top up online via the app or website and you won't be able to top up in shops or at PayPoint either as top ups will be paused to carry out essential maintenance.Will my supply go off?
No! Your meter has friendly hours so you'll stay on supply during those hours, however once friendly hours end you will need to make sure that you have credit on your meter.Do I need to do anything?
âś… If possible top up before 7am on Sunday.âś… Or remember to top up before 9 am on Monday to avoid any risk of disconnection once friendly hours end.
What if I need some support?
If you're worried about topping up, running low on credit or going off supply then our energy specialists can help you, they can talk through all of your options and get you the right support!You can find our contact details in this thread 👉 How to Contact E.ON Next
Last edited by Indyk_EONNext; 12-01-26 at 09:58.
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Wondering about heat pumps? Check out this thread ? Air source heat pumps in winter: Busting the myth!
