Help us shape the future of affordable energy for flat residents!

  • Poppy_EONNext's Avatar
    Level 70
    Hey Community 👋

    We've got some exciting news!

    We're cooking up a new idea that could make energy more affordable for residents living in flats. And the best part? We want your input to bring it to life 🙌
    If you live in a flat and are keen on seeing those energy bills drop, this is your chance to jump in and help us shape things from the get-go!

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    Here's the idea:
    We're developing a new system that combines solar panels, a shared community battery, and smart energy splitting technology. The goal? To help bring down energy bills for residents in flats ⚡

    The best bit? It's no cost to you! We at E.ON Next will handle absolutely everything - from getting it set up to keeping it maintained 🛠

    Why Register?

    • Have your say & earn rewards- you'll be invited to share your feedback on this new idea, earning rewards for your input! 💰
    • Be the first to know- you'll get priority access! so you'll be among the very first to hear about this new idea if it launches 💬
    Does this sound like a good fit for you?
    👉 Register your interest 👈
    Last edited by Poppy_EONNext; 31-07-25 at 08:40.
    📢 Tell us what's working well, or what needs fixing. Your voice helps us improve! Join this thread and Speak Up! 🗣

    Need to get in touch? You can find out how here 👉 Contact us 💬
  • 14 Replies

  • meldrewreborn's Avatar
    Level 93
    Really annoyed. I composed a reply, tried to post it only to be told my token had expired and to go back. Did that and lost the post! It’s not at all friendly!!!!!

    anyway how do you sign up flat leaseholders? Some landlords will still own a number of leases ( social landlords etc), but this is likely to be difficult. And the taller the block the less likely to be cost effective (same roof area divided by more flats).

    I think the simpler option of installing roof panels with the consent of the freeholders for generation back into the grid with grants to flat occupiers would be far simpler to set up.
    Last edited by meldrewreborn; 31-07-25 at 17:11.
    Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and think the smart meter programme is a waste of our money. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
  • geoffers's Avatar
    Level 76
    Really annoyed. I composed a reply, tried to post it only to be told my token had expired and to go back. Did that and lost the post!
    It's a security thing which [with "Standing on Giants" settings] only gives access to a webpage for a set time, so you'd probably had that actual page open for too long a time before starting to enter your reply, which was then lost when the token expired 🥴

    Treat this as today's lesson, and probably in the future worth hitting F5 or clicking the refresh icon on the browser before starting to enter anything 😁

    Like everything - it only seems to be EOn where I've experienced token expiry; oft-reported password issues; apps which do different things for different people, particularly after updates etc etc.
  • meldrewreborn's Avatar
    Level 93
    @geoffers

    if they said your token has expired as soon as you select reply, it wold be infinitely better. It’s not rocket science.
  • geoffers's Avatar
    Level 76
    @geoffers

    if they said your token has expired as soon as you select reply, it would be infinitely better. It’s not rocket science.
    Don't know much about how tokens work, but the token expires after a set time so I guess it hadn't expired when you started typing, but the first it knew about the change to the page was when you hit <submit reply> .

    It is rocket science 😁 ... Web pages are fairly "static" so it's something like this : when you select "reply to post" its all happening locally on your computer (ie client side) so the server doesn't know you're making changes to the page. It's only when you hit <submit> that the server (remote) is aware that anything has happened, but unfortunately looks like in this case the server-side process decided the token had timed out.

    "Standing on Giants" seems to be quite a weird forum platform compared to others I've used.
    Last edited by geoffers; 01-08-25 at 09:08.
  • Poppy_EONNext's Avatar
    Level 70
    Good Morning @meldrewreborn I hope you are well!

    I completely understand your frustration! And as always we really appreciate your feedback, I have raised the token issue and query with the project team so we can get some more information for you 🙂
  • rwh202's Avatar
    Level 33
    "Standing on Giants" seems to be quite a weird forum platform compared to others I've used.
    And has the weirdest bot preventer I've come across that does a proof of work before admission - ramps up the CPU and briefly displays hashes per second meter - I initially assumed they'd been compromised with a crypto mining malware, but appears legit...
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    Anyway, back on topic - this would seem like a nightmare to try and organise with the freeholder, management company, leaseholder, tenants etc.

    It is great to try and let leaseholders get in on the benefits of renewables but without incentives, the freeholders aren't going to cooperate (nor landlords, nor management).

    It might work on a smallish development - say 6 owner occupied flats who all own a share of the freehold and own the management company, but then they could just contact an electrician and sort themselves anyway.

    The best way would be to get legislation updated to allow the so called 'balcony solar' products to be legalised for use in the UK - these are plug in solar and battery storage devices that literally just plug into a wall socket - no expensive installation and can be moved by a tenant between properties.
  • Poppy_EONNext's Avatar
    Level 70
    Good Afternoon @meldrewreborn & @rwh202 I have had a response from the project team that I wanted to share with you 🙂

    Firstly thank you so much for your feedback - we really appreciate you taking the time to share your thoughts.

    You're spot on about the challenges of making this work for different stakeholders in flat buildings, especially larger ones. Getting everyone on board can be tough. That's why we're exploring different approaches to make this work, and your feedback is hugely appreciated! 😁

    A big part of that is looking at how the benefits of this system can be shared fairly, to ensure no one is left out. We’re also thinking carefully about how to approach situations where some residents may choose not to take part.

    This kind of solution hasn't been fully cracked for flats yet, and we know it won't be easy - but we are committed to creating a fair and accessible energy transition that allows everyone, regardless of the building they live in, to benefit ⚡

    Your point about larger flat buildings is an important one. We're working hard to find the best way to make this work, particularly when it comes to the optimal setup for the system and assets, so that it can still deliver compelling benefits to residents.

    A quick question back to you: If you were living in a flat, what sort of annual savings on your energy bills would you expect to see from a system like this?
  • rwh202's Avatar
    Level 33
    A quick question back to you: If you were living in a flat, what sort of annual savings on your energy bills would you expect to see from a system like this?
    It would depend on whether dual fuel or not - I'd hazard most flats are electric only like ours - so greater scope for savings than with gas. It would need to be 20% + saving to start becoming worthwhile though.
    I'd guess that closer to 40% is the point at which you'd consider you were getting parity with traditional installs on a house though.
  • meldrewreborn's Avatar
    Level 93
    @Poppy_EONNext

    given the households are not being asked to contribute to the scheme any savings would be acceptable. The issue would be in managing expectations - how much energy would a system generate? If you’ve a roof say the same size as a bungalow how much would it generate? Whatever it generates would have to be shared (less battery losses) with the number of properties below. The age of the building would perhaps determine the insulation fitted, which in turn would determine heat losses to be replaced. My former mother in law had a flat and her electricity bill was circa 2,000 kWH per annum, plus gas of say 12,000 kWh of gas. If I roughly convert that gas to electricity at a price ratio of 4:1 that would be 5,000 kWh.

    so if the roof generated 3,000 kWh, the maximum saving to be shared would be that divided by the flats below, so 3 floors would get 1,000 kWh off their 5,000 kWh bill or 20%. The taller the building the lower the benefit, but conversely the less floor levels the greater the benefit.

    these are just random thoughts, even less scientific than the back of an envelope calculation but hopefully outlines the difficulties inherent in designing a scheme such as that imagined.

    working with a freeholder such as those who develop retirement home complexes might be beneficial or a local authority.