[Jamesm89038]

I have still not received November, December or January vouchers . I was told on the 6th of January they would be resemt and would date between 4-6 weeks but still had nothing if anyone could help . Thanks

[Anasa_EONNext]

Hello @Jamesm89038 Anasa here 👋 I'm sorry to hear that you've not received your vouchers yet. I'm just checking to see if you've since been in touch and chase this up? Or have they now turned up? I'd love to know if this has been sorted for you or if you need any more help? 😊

[WizzyWigg]

Households on prepayment meters claim your Energy Bills Support vouchers by 30 June.
£130 million of government support left to claim.
More information here:
https://www.gov.uk/government/news/claim-your-energy-voucher-day-launches-final-push-to-get-remaining-130-million-in-support-to-prepayment-meter-customers

And here:
https://www.eonnext.com/energy-bill-support-scheme

[meldrewreborn]

Originally Posted by WizzyWigg

Households on prepayment meters claim your Energy Bills Support vouchers by 30 June.
£130 million of government support left to claim.
More information here:
https://www.gov.uk/government/news/c...eter-customers

Indeed. That's an awful lot of customers on prepayment meters who (according to charities) can ill afford to miss out on that money.

I'd really like to understand why people reject free money. There are probably lots of reasons, but given the publicity around the topic few could claim to have not known about the support available.