The meter reading they are asking for is the reading from your export meter, not your main (incoming) meter reading. If you have a single meter that handles import and export in a single unit, then you should be able to cycle through the readings and find your export reading.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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