E.on vastly over-estimated my bill.
I gave them my correct meter readings, and then they took time to correct the bill.
Once they corrected the bill the website was down, so could not be paid.
I then paid the bill as soon as the website was working.
E.on then added a late payment charge, even though I could not have paid the correct bill 'on time'.
E.on are now adding late payment charges for not paying the late payment charge, which I should not pay, because I paid at the earliest possible opportunity.
Why not pay the £6? Unless you are in dispute over that amount I can't immediately see what the problem is.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
Sorry for the wait. A forum volunteer like myself can't handle account-specific questions like this one very easily, so I'll call in help from @Beki_EONNext for this one. Please hang in there for a bit!
I'm now monitoring this thread as well.
Just another guy passing by... The unknown tech way...
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I'm £6 in arreas and Eon want to charge me £20 or get a visit! they can charge what they like, I took myself off direct debit to keep control. I didn't choose Eon, I was gifted to them on the demise of my previous supplier, looks like I'm off. is this late payment fee even legal? Send the boys round, won't change anything.
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