I am having a EV Charger fitted through a provider and they have asked me to contact my Electricity Provider to have a Electrical Isolator fitted. I contacted the call center and was told to look at the EON drive page for further information as you are not fitting them currently (there is no information about this on the webiste).
How do a go about arranging for an Electrical Isolator to be fitted as i am having an Car delivered which requires the EV charger.
I can't seem to find anything either, so I think I'll need to call on @Bennie_EONNext to dig deeper. In theory, most energy suppliers offer this, so I'm a bit surprised you're struggling. It's a basic service even if it's chargeable! Hang in there for a bit, I'm now watching this thread just in case.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
If you still get no joy; use twitter to communicate with an Eon Next Customer Service Adviser by private message in the meantime.
Keep us posted.
Hope it works out🙄
As the @theunknowntech asked for my help, here I am for the rescue. 🤗 On our website our EV tariff is not currently available. We are supporting our customers to get an EV charger fitted. You can get in touch on our social media team and someone will be able to book that appointment for you or you can also check this link which can be helpful for you to fill in. I hope this is helpful. 😁
I have exactly the same requirement as @dannywood31. I have also been advised by the installer of my EV charging box to ask EON to fit an ISO electrical isolator. The telephone number 0345 302 4365 (thanks @Landmark) is correct, however, I remain on hold forever and a day. With the number of EV boxes being fitted, with more EON consumers like us requiring isolating switches - EON should consider making your customer experience more user-friendly and facilitate an online form that can be completed to request the ISO switch installation.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
