Be very careful about what you click on in this forum group.
So many reports made about some posts and nothing has been done so far.
I just look at how many more suspicious posts are being made daily but keep very clear of some.
Good morning everyone. I'm so sorry if you've received a DM today that was spam. Thanks to those of you who have sent me a message and for being so understanding. I too had the same message. Just to let you know that I've identified the user and permanently banned them. My team and I will continue to keep an eye out today for any more spam so that we can delete them. As I explained in my post on Friday here as soon as we spot any spam, we will delete and ban the user.
On Thursday I flagged the increase that we're seeing with the platform provider and sent over the info needed to look into further. When they are back in the office tomorrow, I'll explain what's been happening this weekend and see if we can get to the bottom of it and get sorted as quickly as possible.
I know I probably don't need to say this - but please don't click on any links on any post that looks a little odd, and if you have received a DM, you can delete it. The user has been banned.
Thanks so much for your help when you see that something that looks like spam, and I promise we will get to the bottom of it.
Hat
The company don’t care. There’s nearly 10 dodgy threads now and they’ve done nothing. It’s another example of how little they care about their customers
The company don’t care. There’s nearly 10 dodgy threads now and they’ve done nothing. It’s another example of how little they care about their customers
Exactly. It appears the company is becoming even worse as the weeks go by. I have challenged the Twitter team and Facebook about the posts and all you get is, the situation has been reported and I will get back to you when the IT team report back. Its a joke.
Never any acknowledgment about removing bad posts is typical on this forum group.
But don't worry as more will be posted without proper action being taken.
Silverfox.
And they continue to appear and eventually are taken down after much cajoling from people like me.
Silverfox.
Last edited by Silverfox; 28-05-21 at 08:32.
Reason: Adding further comment.
We want potential new and existing customers to explore the E.ON Next community and to find out what we are all about. We want it to be an inviting community with lovely, friendly, and welcoming members being a part of this exciting and fresh platform.
No plans for customer only post but apparently the above is the prefered option for now.
So avoid like the plague posts that look like Russian, invitations to blogs, requests for romance and other such things.
Lets keep it all lovely and friendly folks.
Oh and just one more point.
I did not want to be an EonNext customer in the first place.
It's like playing damned Ping Pong.
I report posts and they remove them.
Last edited by Silverfox; 30-05-21 at 12:59.
Reason: updating
Having complained about dangerous posts on this forum group and being told that the company wants to keep it open to everyone regardless of being a customer because they want to welcome people who may become customers I am giving this warning.
Don't click on anything.
I just received a private message trying to get me to down down some software.
The company cannot be trusted to safeguard its customers.
Perhaps it's an attempt to drive me away perhaps.
I would not be surprised.
For a while today I thought stupidly enough that the stoppage of spam posts had been resolved.
But how wrong I was.
It's a very dangerous place for people to be if they are not IT savvy.
Silverfox.
Last edited by Silverfox; 02-06-21 at 17:51.
Reason: spelling
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
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