Type: Posts; User: DebF_EONNext

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  1. Hey Teebees, Thanks for your post, the link...

    Posted by DebF_EONNext, 3 Days Ago 15:55
    Hey Teebees,

    Thanks for your post, the link that you have posted is for E.ON Energy and they don't include VAT in their rates they add it on seperatley however our rates are inclusive of 5% VAT,...
    2 Replies
    112 Views
  2. Hey Spennylad, Thanks for your post, I would...

    Posted by DebF_EONNext, 1 Week Ago 13:13
    Hey Spennylad,

    Thanks for your post, I would recommend that you get in touch with our energy specialists you can find all of our contact details here they will be able to take a look into your...
    1 Replies
    194 Views
  3. Hey @Carnall...

    Posted by DebF_EONNext, 1 Week Ago 10:48
    Hey @Carnall,

    There are lots of reasons why this could be however it is usually quite an easy fix. I would suggest that you pop our energy specialists a message they will be able to look into this...
    1 Replies
    190 Views
  4. Hey Watson you always have the option to go on to...

    Posted by DebF_EONNext, 1 Week Ago 10:41
    Thread: Renewal
    Hey Watson you always have the option to go on to our standard variable tariff this is the default tariff so if you decided not to fix then you would automatically be placed on this when your fixed...
    1 Replies
    179 Views
  5. Sticky: Get FiT savvy with Graeme!

    Posted by DebF_EONNext, 1 Week Ago 13:56
    Hey Lovelies πŸ‘‹

    It's been great to see that we have more FiT/SEG queries coming through on the community recently, especially with the reading window coming to a close soon. We've taken some of...
    0 Replies
    188 Views
  6. Hey Marty66, I hope you're having a lovely...

    Posted by DebF_EONNext, 1 Week Ago 10:33
    Hey Marty66,

    I hope you're having a lovely weekend. When I fixed your issue on Friday I just pooped you back on the tariff you were previously on which is indeed the Flat 3 rate tariff you...
    10 Replies
    613 Views
  7. Hey Roxy, Was this increased by E.ON during...

    Posted by DebF_EONNext, 2 Weeks Ago 14:36
    Hey Roxy,

    Was this increased by E.ON during covid lockdown by any chance? I'm going to pop a message over to my colleagues to see if there is anything we can do to get this changed as I haven't...
    2 Replies
    275 Views
  8. Hey Marty66.We are having some glitches at the...

    Posted by DebF_EONNext, 2 Weeks Ago 08:25
    Hey Marty66.We are having some glitches at the moment with formatting but we're working on it! I've popped you a private message to get some more details :) Deb
    4 Replies
    243 Views
  9. Hey rowedav! I'm so pleased that you have...

    Posted by DebF_EONNext, 2 Weeks Ago 20:06
    Hey rowedav! I'm so pleased that you have received your cheque today, I hope you are treating yourself to something nice with your funds! Sorry for the late response the community isn't always manned...
    2 Replies
    143 Views
  10. Thanks for your feedback so far. There are no...

    Posted by DebF_EONNext, 2 Weeks Ago 18:09
    Thanks for your feedback so far. There are no plans in place as of yet so any changes would be a long way off still. We're really just after an understanding of your knowledge as it's important to us...
    7 Replies
    538 Views
  11. Hey simont,Welcome to the community.I'm sorry...

    Posted by DebF_EONNext, 2 Weeks Ago 16:13
    Hey simont,Welcome to the community.I'm sorry to hear that you've had this experience, I don't know if this has already been done however as you've mentioned that your Father is on the PSR, we can...
    4 Replies
    304 Views
  12. Morning paulmug, Welcome to the community &...

    Posted by DebF_EONNext, 2 Weeks Ago 10:09
    Morning paulmug,

    Welcome to the community & for taking some time to post.

    Did you know that we have a dedicated FIT team? You can contact them on 0808 501 5218 their lines are open 9-5pm...
    4 Replies
    311 Views
  13. Hey Karln, Sorry you've had trouble getting...

    Posted by DebF_EONNext, 2 Weeks Ago 19:10
    Hey Karln,

    Sorry you've had trouble getting through did you know you can contact us on social media Facebook, Twitter, Instagram 24/7? You can find all of our contact info here

    Is there...
    1 Replies
    187 Views
  14. We Would Love Your Input / Thoughts on Half-Hourly Smart Meter Settings.

    Posted by DebF_EONNext, 2 Weeks Ago 18:55
    Evening lovelies πŸ‘‹,

    I hope you are all recovering well after the Jubilee weekend celebrations!

    We’ve been doing some brainstorming 🀯 here at E.ON Next on some of the ways we can make things...
    7 Replies
    538 Views
  15. Hey KTG I have just had a quick look at your...

    Posted by DebF_EONNext, 2 Weeks Ago 18:27
    Hey KTG

    I have just had a quick look at your account & you're not actually on supply with us for a few more days still. As you are not yet migrated over to us there isn't anything we can do from...
    2 Replies
    201 Views
  16. Hey Pax It may be that the email address you...

    Posted by DebF_EONNext, 3 Weeks Ago 20:49
    Hey Pax

    It may be that the email address you are trying to log in with isn't linked to your account. If you pop our energy specialists a message over on social media they will be able to check...
    1 Replies
    180 Views
  17. Hey athers71, Thanks for taking the time to...

    Posted by DebF_EONNext, 3 Weeks Ago 18:50
    Hey athers71,

    Thanks for taking the time to post! Both theunknowntech and rowedav are correct. It will carry on from your last reading so you won't miss out as we take it reading to reading 😊
    ...
    3 Replies
    351 Views
  18. Hey Hotstick, I've had a quick look at your...

    Posted by DebF_EONNext, 3 Weeks Ago 18:32
    Thread: Fit reading
    Hey Hotstick,

    I've had a quick look at your account & it looks like we've had your readings through today 😊 If you have any further issues you can give our Solar team a call direct on 0808 501...
    1 Replies
    227 Views
  19. Hey Stuart1983, The best thing to do would be...

    Posted by DebF_EONNext, 3 Weeks Ago 17:49
    Hey Stuart1983,

    The best thing to do would be to pop over a message to our energy specialists, they will be able to check your eligibility and help you get an appointment booked in if you are...
    1 Replies
    245 Views
  20. Morning Frankie Welcome to the community, I...

    Posted by DebF_EONNext, 3 Weeks Ago 07:20
    Morning Frankie

    Welcome to the community, I love your profile pic we had a little budgie named sky who looked very similar 🐦

    Both theunknowntech & meldrewreborn are right, closer to your...
    5 Replies
    374 Views
  21. Hey @Hotstick...

    Posted by DebF_EONNext, 3 Weeks Ago 15:19
    Thread: NO one working
    Hey @Hotstick

    Welcome to the community & thanks for your post. Our lines have been closed due to the bank holiday weekend. Our digital energy specialists are still available though until 5pm today...
    1 Replies
    228 Views
  22. You are very welcome Paul3D I think it's...

    Posted by DebF_EONNext, 3 Weeks Ago 09:57
    You are very welcome Paul3D I think it's important that when we make a mistake we own up and make it right 😊 Enjoy your flowers and truffles πŸ’
    15 Replies
    1,402 Views
  23. Morning Mark123 I hope you are well 😊 I'm...

    Posted by DebF_EONNext, 3 Weeks Ago 09:24
    Morning Mark123 I hope you are well 😊

    I'm unable to locate your account using your email address unfortunately. If you contact our energy specialists they will be able to go through & get this...
    4 Replies
    320 Views
  24. Sticky: Also in Scotland parents with children (under 19)...

    Posted by DebF_EONNext, 3 Weeks Ago 08:36
    Also in Scotland parents with children (under 19) receiving high rate disability payments may be eligible for the Child Winter Heating assistance too 😊
    3 Replies
    606 Views
  25. Paul3D thanks for the feedback, again i'm sorry...

    Posted by DebF_EONNext, 3 Weeks Ago 07:24
    Paul3D thanks for the feedback, again i'm sorry this took so long to get resolved but i'm glad we got there in the end! Have a lovely Jubilee weekend are you doing anything nice to celebrate?
    ...
    15 Replies
    1,402 Views