Type: Posts; User: Silverfox

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  1. Please stop pestering us about the Smart Meter.

    Posted by Silverfox, 10-08-21 18:33
    The following are tweets sent to Eonnext and the reply received saying thanks for letting us know.


    I have just received the communication about installing a Smart meter. Please be advised that...
    0 Replies
    1,299 Views
  2. @theunknowntech Good luck then.

    Posted by Silverfox, 03-08-21 05:44
    Thread: Just popped by.
    @theunknowntech Good luck then.
    2 Replies
    1,499 Views
  3. Just popped by.

    Posted by Silverfox, 01-08-21 05:24
    Thread: Just popped by.
    I thought I would just pop in and have a look at how things are going with customers and problems raised.
    To much stress in my life at the moment and so I did not stay long at all.
    2 Replies
    1,499 Views
  4. Weird.

    Posted by Silverfox, 18-06-21 12:50
    Thread: Weird.
    100

    I gets more weird by the day.
    Silverfox.
    1 Replies
    3,840 Views
  5. Three cheers for Beth.

    Posted by Silverfox, 17-06-21 04:44
    (I am but one woman and not here all the time! πŸ˜‚)

    Beth is doing her best folks to answer questions in the forum groups.
    She admits she feeling lonely at times.
    Off to Facebook or another Social...
    1 Replies
    1,885 Views
  6. @Richtea78 It's like EonNext went into the...

    Posted by Silverfox, 17-06-21 04:36
    @Richtea78 It's like EonNext went into the Software showroom and looked at the available options very much like a car showroom. Sat there they decided to negotiate the model they wanted. No extras...
    5 Replies
    3,604 Views
  7. @Richtea78 One aspect of the stupid state that...

    Posted by Silverfox, 16-06-21 04:31
    @Richtea78 One aspect of the stupid state that EonNext find themselves in is that you post was allowed when you had moved to Octopus.
    Leaving that aside I would not download an app without it going...
    28 Replies
    23,131 Views
  8. @Richtea78 I will be moving as soon as possible...

    Posted by Silverfox, 16-06-21 04:13
    @Richtea78 I will be moving as soon as possible and will look at Octopus.
    Present circumstances dictate to a degree that i remain for a while.
    Hopefully those circumstances will allow me to leave...
    5 Replies
    3,604 Views
  9. Admin activity.

    Posted by Silverfox, 15-06-21 05:06
    Thread: Admin activity.
    Things may well be improving fingers crossed with better control on Spam and possible Bot activity.
    However I would like to see more admin activity on the group Help and Support.
    The idea that...
    0 Replies
    1,029 Views
  10. If you log into your account you will see meter...

    Posted by Silverfox, 14-06-21 19:04
    Thread: Meter reading
    If you log into your account you will see meter reading and it's easy to send them to EonNext.
    Its about halfway down the dashboard ( screen)

    Silverfox.
    97
    2 Replies
    3,708 Views
  11. Lack of posts.

    Posted by Silverfox, 14-06-21 04:45
    Thread: Lack of posts.
    I wonder if the apparent lack of posts over the last few days is simply the fact that most were Spam posts or is it that people are fed up with the forums lack of a secure foundation.
    ...
    2 Replies
    2,519 Views
  12. A temporary fix.

    Posted by Silverfox, 12-06-21 06:55
    Presently there is a post approval system in place and it could well work.
    But we are told that is a temporary fix.
    What system does admin intend to put into place to replace this temporary fix?
    ...
    1 Replies
    4,039 Views
  13. @BethS Putting posts into threads hides them...

    Posted by Silverfox, 11-06-21 13:14
    @BethS Putting posts into threads hides them insofar as people rarely open up and read all contents.
    ​​​​​​​
    4 Replies
    4,912 Views
  14. @BethS A post approval process is a fundamental...

    Posted by Silverfox, 11-06-21 10:35
    @BethS A post approval process is a fundamental step and its in the right direction.
    But it will be circumnavigated possibly but let's hope not.
    4 Replies
    4,912 Views
  15. As night follows day.

    Posted by Silverfox, 11-06-21 04:30
    And yet another one appears overnight.
    It's as if the forum is a magnet and attracts all sorts of dangerous posts.
    But you will have to be quick to read this as admin will remove it forthwith as...
    4 Replies
    4,912 Views
  16. There's another one.

    Posted by Silverfox, 10-06-21 14:33
    Emma, there is another one.
    Surprise surprise.

    Anyone can post to the forum, bots and Tom **** and Harry and not forgetting the ladies.
    I am not offering a service to EonNext with watching out...
    20 Replies
    25,636 Views
  17. Its a place to advertise anything or everything it seems.

    Posted by Silverfox, 10-06-21 04:10
    Take a look at my website.
    Go on click on the link I dare you.
    A minefield of potential cyber threats and at 5am 10/6/2021 there is another invitation.
    The forum page is called Help and Support....
    20 Replies
    25,636 Views
  18. @Richtea78 There is need for a customer...

    Posted by Silverfox, 09-06-21 17:41
    @Richtea78 There is need for a customer complaints action group.
    6 Replies
    3,684 Views
  19. @Richtea78 ...

    Posted by Silverfox, 09-06-21 17:33
    @Richtea78 https://www.ombudsman-services.org/about-us/how-we-work

    Pure customer negligence.
    ​​​​​​​
    20 Replies
    25,636 Views
  20. How useless can any company be?

    Posted by Silverfox, 09-06-21 05:21
    For weeks we are told we are clamping down on Spam posts but they still they keep coming.
    This morning 9/6/2021 there were two more at 6-15am.
    Useless is to mild a description.
    Negligence is...
    20 Replies
    25,636 Views
  21. The CEO email on the site is no good anyway. A...

    Posted by Silverfox, 08-06-21 17:33
    The CEO email on the site is no good anyway.
    A letter making a formal complaint is the first step in resolving the issues which are ongoing here.
    6 Replies
    3,684 Views
  22. Frankly the more I see the more I feel this...

    Posted by Silverfox, 06-06-21 10:56
    Frankly the more I see the more I feel this company is a band of hopefuls lead by no one at the very top.
    6 Replies
    3,684 Views
  23. The very basics.

    Posted by Silverfox, 06-06-21 06:00
    Here’s how to make a website secure:

    Install TLS – buying a simple Transport Layer certificate is a crucial first step.
    Use anti-malware software – to scan for and prevent malicious attacks.
    ...
    20 Replies
    25,636 Views
  24. And still they come.

    Posted by Silverfox, 06-06-21 05:44
    Another wonderful post about gambling in America.
    Just another example of the very leaky security of this forum group.
    It needs a total lockdown to verified members of EonNext only.
    Not to do so...
    20 Replies
    25,636 Views
  25. Spam Bots.

    Posted by Silverfox, 05-06-21 07:43
    Speaking generally, bots are computer programs that execute repetitive tasks, and they usually operate over the Internet. A spam bot is a specific type of bot that sends (or helps with sending) spam...
    20 Replies
    25,636 Views