Type: Posts; User: theunknowntech

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  1. No worries. If you ever get that same error code...

    Posted by theunknowntech, 19 Hours Ago 21:34
    No worries. If you ever get that same error code again, please alert customer service and they'll arrange for another key to be sent out. If you keep getting any error codes however, then it may be...
    3 Replies
    150 Views
  2. Gotcha, sure thing! For the Warm Home...

    Posted by theunknowntech, 20 Hours Ago 20:12
    Thread: You don't reply
    Gotcha, sure thing!

    For the Warm Home Discount, you'll need to apply manually if you're in the Broader Group. Please see the details at https://www.eonnext.com/warm-home-discount for more info. Be...
    7 Replies
    150 Views
  3. Thanks. It sounds to me as if your gas meter has...

    Posted by theunknowntech, 20 Hours Ago 19:47
    Thanks. It sounds to me as if your gas meter has completely lost the connection to the Comms Hub for some reason. There's probably not much else I can do in terms of diagnostics, so I'll have to...
    3 Replies
    203 Views
  4. Not everyone wants to use social media for...

    Posted by theunknowntech, 21 Hours Ago 18:59
    Thread: You don't reply
    Not everyone wants to use social media for various reasons. Myself and Blastoise186 for example, don't have any trust in social media at all and refuse to use it ever. We never even had accounts on...
    7 Replies
    150 Views
  5. Ok, I have some good news and some bad news for...

    Posted by theunknowntech, 1 Day Ago 15:37
    Ok, I have some good news and some bad news for you. The good news is yup, I can definitely solve this puzzle in under 10 seconds flat. The bad news however... Is really bad news...

    I can confirm...
    23 Replies
    2,972 Views
  6. Howdy! I'm theunknowntech, an evil genius who...

    Posted by theunknowntech, 1 Day Ago 15:27
    Howdy! I'm theunknowntech, an evil genius who actually isn't as evil as you might think. Muhahahahahaha!

    As for your question... Whoops, yeah I think that might have broken something. Not to worry...
    1 Replies
    35 Views
  7. Hiya! I think this might be a similar question...

    Posted by theunknowntech, 1 Day Ago 15:22
    Thread: Smart metering
    Hiya!

    I think this might be a similar question to another one you posted recently at https://community.eonnext.com/threads/2466-SMETS1-Meter. I'll answer here anyway, just in case.

    I think your...
    1 Replies
    33 Views
  8. There are Smart Meters with blue buttons on them,...

    Posted by theunknowntech, 1 Day Ago 15:18
    There are Smart Meters with blue buttons on them, but definitely not ones from L+G. There's only two meter brands that I know would have this, which are Secure and Aclara.

    And out of those two......
    5 Replies
    153 Views
  9. Hmm... Tricky... I've not had to deal with...

    Posted by theunknowntech, 1 Day Ago 15:07
    Hmm... Tricky...

    I've not had to deal with imperial gas meters before, so I had my friend Blastoise186 gave me some advice over the last couple of days. I think I can figure this out from here.
    ...
    16 Replies
    408 Views
  10. Analysis in progress. Please wait a moment...

    Posted by theunknowntech, 1 Day Ago 14:51
    Analysis in progress. Please wait a moment...
    16 Replies
    408 Views
  11. You have summoned the power of theunknowntech,...

    Posted by theunknowntech, 1 Day Ago 14:49
    Thread: SMETS1 Meter
    You have summoned the power of theunknowntech, which you do so at your own risk. Many adventurers have journeyed to seek out this mysterious volunteer, but most return empty handed and few ever...
    1 Replies
    36 Views
  12. No worries, it probably is all due for a service...

    Posted by theunknowntech, 1 Day Ago 14:43
    No worries, it probably is all due for a service or two then! :)

    A local electrician can definitely help you out with the internal wiring, but you'll need to get E.On and your DNO to deal with...
    15 Replies
    625 Views
  13. Hiya! I'm theunknowntech, a forum volunteer...

    Posted by theunknowntech, 1 Day Ago 14:37
    Hiya!

    I'm theunknowntech, a forum volunteer who travels around the internet. I don't work for anyone in the energy sector though, so I can only offer general advice.

    I used to have this...
    1 Replies
    29 Views
  14. Ok, I've had a chat with Blastoise and got his...

    Posted by theunknowntech, 1 Day Ago 14:25
    Ok, I've had a chat with Blastoise and got his thoughts on this. Sorry for the wait.

    I'm afraid we're both also puzzled by this and we're not sure what to suggest other than a possible fault...
    10 Replies
    450 Views
  15. Heya! I have some bad news I'm afraid. For...

    Posted by theunknowntech, 1 Day Ago 12:57
    Heya!

    I have some bad news I'm afraid. For security (and probably legal) reasons, there is no way to access your Smart Meter or its data data locally outside of the In-Home Display or using the...
    1 Replies
    31 Views
  16. Hi, I think I can try to help with this, but...

    Posted by theunknowntech, 2 Days Ago 22:31
    Hi,

    I think I can try to help with this, but I'm going to need some more information - photos of your meters and the display on your IHD showing any error messages would really help a lot.
    ...
    3 Replies
    203 Views
  17. Hi! Could you post some photos of your meters...

    Posted by theunknowntech, 2 Days Ago 21:58
    Hi! Could you post some photos of your meters here please? I can use those to double check exactly what you've got and hopefully figure this out.

    ​​​​​​​Thanks!
    23 Replies
    2,972 Views
  18. No worries. It's a complicated matter when it...

    Posted by theunknowntech, 2 Days Ago 21:54
    No worries. It's a complicated matter when it comes to the commissioning process. I only know about the six week thing because my friend Blastoise186 told me. And he only knows about it because one...
    5 Replies
    153 Views
  19. You know Beki, it seems like while your one meter...

    Posted by theunknowntech, 2 Days Ago 21:47
    You know Beki, it seems like while your one meter at a time fixes are probably working, it's not exactly very... Efficient...

    I think you need to probably do what I'd do and overengineer the...
    4 Replies
    169 Views
  20. Oh, and I'll come clean. I think I may have...

    Posted by theunknowntech, 2 Days Ago 20:19
    Oh, and I'll come clean. I think I may have broken something earlier when I accidentally crashed the forum trying to clear out my notifications. Perhaps it broke more than just that? Sorry!

    I've...
    16 Replies
    408 Views
  21. Howdy! You've reached theunknowntech, forum...

    Posted by theunknowntech, 2 Days Ago 19:52
    Howdy! You've reached theunknowntech, forum volunteer and mysterious wizard.

    Apparently, if you have an S2 L+G E470, it's completely unintuitive but here's how you can do that. Hold down the B...
    5 Replies
    153 Views
  22. Sure thing. Any single appliance should work -...

    Posted by theunknowntech, 2 Days Ago 19:40
    Sure thing. Any single appliance should work - just as long as nothing else is running at the same time. Ideally, you'll want to use the least powerful thing possible and turn it right down until it...
    16 Replies
    408 Views
  23. Not if the easy fix works. If the email address...

    Posted by theunknowntech, 2 Days Ago 19:35
    Not if the easy fix works. If the email address you're using here matches a supply account, Beki and Hannah can locate it and attempt to run the SMETS Commands. For obvious reasons though, I have no...
    4 Replies
    204 Views
  24. Not at this time, at least there's none I can...

    Posted by theunknowntech, 2 Days Ago 19:33
    Not at this time, at least there's none I can think of.

    Me and Blastoise are keeping an eye on the market though in case this changes. Apparently, Chameleon Technologies is working on one called...
    13 Replies
    791 Views
  25. Ta. I've had a ton of issues with uploading...

    Posted by theunknowntech, 2 Days Ago 19:27
    Ta. I've had a ton of issues with uploading images here today. I'll try to see if I can figure it out and get Beki on the case. This forum also uses BBCode rather than HTML, try using [] rather than...
    15 Replies
    625 Views