Type: Posts; User: Beki_EONNext

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  1. The DNO (District Network Operator) is...

    Posted by Beki_EONNext, 23 Hours Ago 20:33
    The DNO (District Network Operator) is responsible for the mains cable and the cut out so you will need to get in touch with them to get those looked at.

    πŸ‘‰...
    2 Replies
    80 Views
  2. Hey there frustratedandangry, Beki here πŸ‘‹ (thanks...

    Posted by Beki_EONNext, 4 Days Ago 09:48
    Hey there frustratedandangry, Beki here πŸ‘‹ (thanks theunknowntech for the tag)

    I wondered if you have a smart meter? If so, my next question is, when you cycle through the screens, do you have a...
    4 Replies
    326 Views
  3. @Spookyville...

    Posted by Beki_EONNext, 4 Days Ago 09:40
    @Spookyville, @ChrisR, @meldrewreborn

    Thank you for your messages and sharing your journey so far with the Community. I must mention, that we are not a customer service platform and moderators...
    9 Replies
    499 Views
  4. grimsqueaker I understand your frustrations and...

    Posted by Beki_EONNext, 4 Days Ago 08:37
    Thread: App version 2!
    grimsqueaker I understand your frustrations and wanted to let you know that I had a response from our tech team.

    It is scheduled to be worked on however we also have had to develop other things...
    19 Replies
    40,650 Views
  5. Hi there cheshireman103, That's really pants...

    Posted by Beki_EONNext, 1 Week Ago 08:34
    Hi there cheshireman103,

    That's really pants and smart meter appointments being incorrectly booked are something that we are working on as a business at the moment. I will forward this to the...
    18 Replies
    946 Views
  6. Oooooh we have a smart meter pro here who might...

    Posted by Beki_EONNext, 1 Week Ago 20:18
    Oooooh we have a smart meter pro here who might be able to answer these questions! theunknowntech, are you around?
    9 Replies
    386 Views
  7. Sticky: Scam Warning: Fake OFGEM emails!

    Posted by Beki_EONNext, 1 Week Ago 19:19
    Please be vigilant: there are fake Ofgem emails being received. πŸ›‘β€‹β€‹β€‹β€‹β€‹β€‹β€‹

    The links in the emails lead to websites that are designed to steal your personal and financial details. If you receive...
    1 Replies
    172 Views
  8. Sticky: EON Next Community Highlights from May 2022

    Posted by Beki_EONNext, 2 Weeks Ago 21:00
    886
    You guys were busy bees last month, you certainly kept us on our toes! We welcomed an astounding 1142 new people to our Community. Combined with 1205 new posts with a whopping 430,488 post...
    0 Replies
    149 Views
  9. All really valid points raised here and I was...

    Posted by Beki_EONNext, 2 Weeks Ago 18:28
    All really valid points raised here and I was wondering the same with Octopus Energy/Kraken technology too. I think there are a lot of things that go into polling that data, a lot of underlying work...
    7 Replies
    536 Views
  10. Hey there CraigyT, This is not something that I...

    Posted by Beki_EONNext, 2 Weeks Ago 18:07
    Hey there CraigyT, This is not something that I have heard of but as research suggests, it is happening and that is the case. I've asked the Metering Team to see if there is a plan already happening...
    5 Replies
    308 Views
  11. That's great to hear Herbie70 - I think I'm doing...

    Posted by Beki_EONNext, 2 Weeks Ago 10:50
    That's great to hear Herbie70 - I think I'm doing these things in my sleep these days 😎
    5 Replies
    374 Views
  12. Sticky: meldrewreborn Thank you so much for sharing these!

    Posted by Beki_EONNext, 3 Weeks Ago 09:52
    meldrewreborn Thank you so much for sharing these!
    3 Replies
    587 Views
  13. Sticky: Help with Energy Bills

    Posted by Beki_EONNext, 3 Weeks Ago 08:49
    We know that it has been a really tough year in the energy world and in May the government announced a new package to tackle the soaring prices. The Β£200 loan has since been increased to a...
    3 Replies
    587 Views
  14. MCeeJay Just call me Beki Holmes, I'll get my...

    Posted by Beki_EONNext, 3 Weeks Ago 18:16
    MCeeJay Just call me Beki Holmes, I'll get my detective hat on for you. Do you want to ping me your old email address and I'll take a look? πŸ•΅
    3 Replies
    283 Views
  15. Stortfordmcg Some really great feedback here and...

    Posted by Beki_EONNext, 3 Weeks Ago 11:30
    Stortfordmcg Some really great feedback here and I've passed it on to the tech team! Hopefully we can get something in development. You're not the first person to ask!

    Can I ask what you do with...
    2 Replies
    301 Views
  16. @Eddiejones7...

    Posted by Beki_EONNext, 3 Weeks Ago 15:23
    @Eddiejones7 Heya, Beki here 🌼

    I can see that you spoke to an Energy Specialist on 25th May and they have contacted the smart meter team to see what the next steps are.
    We have done everything...
    41 Replies
    8,401 Views
  17. Andy65 I think they are going to publish the...

    Posted by Beki_EONNext, 4 Weeks Ago 20:17
    Thread: It's Earth Day!
    Andy65 I think they are going to publish the results. I hope that it is going to push big companies to make a change in the way they package products!
    36 Replies
    4,063 Views
  18. wiggsa Hey there, Beki here! Technology is a...

    Posted by Beki_EONNext, 4 Weeks Ago 18:13
    Thread: On line app
    wiggsa Hey there, Beki here!
    Technology is a right pain when it doesn't work isn't it? We feel it too sometimes if it's not doing what it's meant to. 😫
    Important updates needed to be done and bug...
    7 Replies
    508 Views
  19. faithcouch1 You can also message us on Whatsapp,...

    Posted by Beki_EONNext, 4 Weeks Ago 17:48
    faithcouch1 You can also message us on Whatsapp, Twitter and Facebook!
    3 Replies
    263 Views
  20. SteveC5 It's a shame you've opted out of any...

    Posted by Beki_EONNext, 4 Weeks Ago 17:42
    SteveC5 It's a shame you've opted out of any marketing communications as we always let our customers know if and when there is a better offer for them.
    Of course, you could always contact our...
    9 Replies
    732 Views
  21. 858859 Here's my results! 😰

    Posted by Beki_EONNext, 4 Weeks Ago 17:30
    Thread: It's Earth Day!
    858859

    Here's my results! 😰
    36 Replies
    4,063 Views
  22. Cathy37 Heya, just had a little look at your...

    Posted by Beki_EONNext, 4 Weeks Ago 16:14
    Cathy37 Heya, just had a little look at your account and we have had a top up reading on 9th May 2022. theunknowntech is correct though, we receive readings when you top up 😊
    4 Replies
    293 Views
  23. Hey there! @Anasa_EONNext...

    Posted by Beki_EONNext, 4 Weeks Ago 09:27
    Hey there!
    @Anasa_EONNext has launched a poll yesterday to find out the ways that you would like to contact your energy supplier!
    ​​​​​​​Even if you're not an E.ON Next customer, I would love to...
    23 Replies
    7,076 Views
  24. Poll: meldrewreborn, Andy65, Landmark what say you?

    Posted by Beki_EONNext, 4 Weeks Ago 09:23
    meldrewreborn, Andy65, Landmark what say you?
    7 Replies
    980 Views
  25. Muzaffir Hey there it's Beki here. ​​​​​​​ ...

    Posted by Beki_EONNext, 4 Weeks Ago 13:51
    Muzaffir Hey there it's Beki here.
    ​​​​​​​
    It's awesome we had eagle eyed meldrewreborn around to let us know re your personal details being posted. πŸ‘€
    Please remember that this is a public forum...
    5 Replies
    380 Views