Type: Posts; User: BethS

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  1. images/icons/icon11.png EnerJoy! A Series :)

    Posted by BethS, 03-09-21 20:48
    Hey everyone!

    Here at E.ON Next, we're big advocates of energy saving tips not just being beneficial for the environment, but also being beneficial to us. It’s a win-win deal! πŸ† That’s why we’re...
    0 Replies
    3,359 Views
  2. Smart September! A Troubleshooting Guide

    Posted by BethS, 03-09-21 10:07
    Hey Community! How are you?

    I’m noticing a lot of you have questions about your smart meters, so I thought I’d put a bit of a guide through to some of the more popular questions we get through...
    0 Replies
    3,224 Views
  3. About Our Customer Community

    Posted by BethS, 01-09-21 13:09
    Hello everyone, and welcome to the E.ON Next Customer Community! It's so exciting to have you on board with us!...
    3 Replies
    7,067 Views
  4. @theunknowntech I can assure you all of our staff...

    Posted by BethS, 31-08-21 15:41
    @theunknowntech I can assure you all of our staff members are tagged as such :)
    16 Replies
    15,887 Views
  5. Hi there Vicki, thank you so much for taking the...

    Posted by BethS, 31-08-21 15:38
    Hi there Vicki, thank you so much for taking the time to post on our Community!

    This is a place designed for customers to help each other with their general account / supply queries -...
    1 Replies
    3,630 Views
  6. Morning @maxpuff, thank you so much for taking...

    Posted by BethS, 29-08-21 09:40
    Morning @maxpuff, thank you so much for taking the time to post on our Community!

    This is a place designed for customers to help each other with their general account / supply queries -...
    2 Replies
    4,283 Views
  7. Hi Dave! Thanks for taking the time to post. ...

    Posted by BethS, 29-08-21 09:38
    Hi Dave! Thanks for taking the time to post.

    For a lot of SEG tariffs, they do require a meter that can take half-hourly readings. While a smart meter is generally considered the best way to...
    1 Replies
    3,348 Views
  8. Morning @Gunnie47, thank you so much for taking...

    Posted by BethS, 29-08-21 09:27
    Morning @Gunnie47, thank you so much for taking the time to post on our Community!

    This is a place designed for customers to help each other with their general account / supply queries -...
    4 Replies
    5,050 Views
  9. Morning @pelectricity, thank you so much for...

    Posted by BethS, 29-08-21 09:13
    Thread: Joint Account
    Morning @pelectricity, thank you so much for taking the time to post on our Community!

    This is a place designed for customers to help each other with their general account / supply queries -...
    2 Replies
    4,407 Views
  10. Morning @slangdon, thank you so much for taking...

    Posted by BethS, 29-08-21 09:12
    Morning @slangdon, thank you so much for taking the time to post on our Community!

    This is a place designed for customers to help each other with their general account / supply queries -...
    1 Replies
    3,276 Views
  11. Morning @onemanonegoat, thank you so much for...

    Posted by BethS, 29-08-21 09:11
    Morning @onemanonegoat, thank you so much for taking the time to post on our Community!

    This is a place designed for customers to help each other with their general account / supply queries -...
    11 Replies
    8,219 Views
  12. Morning @nwalton, thank you so much for taking...

    Posted by BethS, 29-08-21 09:08
    Morning @nwalton, thank you so much for taking the time to post on our Community! This is a place designed for customers to help each other with their general account / supply queries - unfortunately...
    2 Replies
    3,875 Views
  13. Hi @Andrew Thanks for taking the time to post!...

    Posted by BethS, 22-08-21 12:05
    Hi @Andrew

    Thanks for taking the time to post!

    Is there any chance you can pop me a private message with your account number or address so I can look into this with you and make sure this is...
    1 Replies
    3,300 Views
  14. Hi James I'm so sorry I've not had the chance...

    Posted by BethS, 13-08-21 09:33
    Thread: Final bill
    Hi James

    I'm so sorry I've not had the chance to reply to you - I've had a personal emergency which left me out of the office for a while, and I've been suffering with technical issues stopping me...
    9 Replies
    6,941 Views
  15. Hi @jamesn Thanks for taking the time to post!...

    Posted by BethS, 03-08-21 17:23
    Thread: Final bill
    Hi @jamesn

    Thanks for taking the time to post!

    Is there any chance you can pop me a private message with your account number or address so I can look into this with you and make sure all has...
    9 Replies
    6,941 Views
  16. Hi @RichTea78 If you'd like to private...

    Posted by BethS, 03-08-21 17:22
    Hi @RichTea78

    If you'd like to private message your account information I'd be happy to chase this up for you

    Cheers!

    ​​​​​​​Beth :)
    28 Replies
    26,669 Views
  17. @bekig Nooooo, Ragnorok all the way!!

    Posted by BethS, 28-07-21 18:59
    @bekig Nooooo, Ragnorok all the way!!
    7 Replies
    8,390 Views
  18. Hi Becky! Thanks for your post :) ...

    Posted by BethS, 14-07-21 08:47
    Hi Becky!

    Thanks for your post :)

    @h2onorth is completely right about resetting the display! Always worth a try.

    If you're referring to there being no readings on your account though and...
    5 Replies
    5,473 Views
  19. Hi Alan, thanks for your post :) Is there any...

    Posted by BethS, 14-07-21 08:36
    Hi Alan, thanks for your post :)

    Is there any chance you can pop me a private message with your account number or address so I can look into this with you and make sure all has gone to plan? I'll...
    28 Replies
    24,091 Views
  20. Hi Andrew, thanks for your post :) The two...

    Posted by BethS, 14-07-21 08:23
    Hi Andrew, thanks for your post :)

    The two different prices tend to reflect the payment method; paying by Direct Debit is the cheaper of the two :)

    I hope this helps!

    ​​​​​​​Beth :)
    3 Replies
    4,912 Views
  21. @bekig SPOILER ALERT - Kidding 🀣 I ADORE Croki -...

    Posted by BethS, 09-07-21 07:07
    @bekig SPOILER ALERT - Kidding 🀣 I ADORE Croki - I want him to be in the castle!

    I've said from the get go there'll be a "Master Loki" or similar in the castle and they're wanting to rid the...
    7 Replies
    8,390 Views
  22. Hi @caswebb Thanks for taking the time to...

    Posted by BethS, 01-07-21 07:24
    Hi @caswebb

    Thanks for taking the time to post!

    Is there any chance you can pop me a private message with your account number or address so I can look into this with you and make sure all has...
    1 Replies
    3,679 Views
  23. Sorry for the delay everyone! You should have...

    Posted by BethS, 01-07-21 07:23
    Sorry for the delay everyone!

    You should have all received an email explaining that it's an error and we'll have them removed ASAP, have you all received this? :)

    Thanks!

    ​​​​​​​Beth
    11 Replies
    9,416 Views
  24. Hey @Strat How are you keeping? Sorry for the...

    Posted by BethS, 26-06-21 11:24
    Hey @Strat How are you keeping?

    Sorry for the delay in replying; I'm glad you managed to get it sorted! :)

    Thanks

    ​​​​​​​Beth
    1 Replies
    3,351 Views
  25. Hi @davidgcooke Thanks for taking the time to...

    Posted by BethS, 26-06-21 11:23
    Hi @davidgcooke

    Thanks for taking the time to post!

    Is there any chance you can pop me a private message with your account number or address so I can look into this with you? I'll be back with...
    1 Replies
    3,331 Views