Do you need some help?
Type: Posts; User: Richtea78
Posted by Richtea78, 2 Weeks Ago 20:28
@Landmark because you keep quoting me! Little bit obsessed aren’t we? Scared I outed you as a staff shill?20 Replies17,452 Views
Posted by Richtea78, 3 Weeks Ago 16:07Thread: Absolutely farcical
im more and more convinced this person is an employee the way he constantly defends Eon
Its fairly clear that amongst other shady practices Eon deliberately under quote to encourage people to...12 Replies10,846 Views
Posted by Richtea78, 20-08-21 00:16Thread: Absolutely farcical
Interesting that the staff on here can find time to comment on things like Loki and Greta Thunberg but don’t answer posts like this12 Replies10,846 Views
Posted by Richtea78, 15-08-21 12:49Thread: Final bill
sounds like yet another issue caused by systems being launched without testing properly7 Replies4,850 Views
Posted by Richtea78, 15-08-21 12:46
Yes they don’t want you to raise issues in public forums, they’d rather deal with it privately for obvious reasons2 Replies3,904 Views
Posted by Richtea78, 05-08-21 11:47
Alright Rainman. If I'd known it was such an issue I'd have quoted it to 3 decimal places.
You will be pleased to know my final payment has come through now so I'm out of here.
Enjoy...20 Replies17,452 Views
Posted by Richtea78, 02-08-21 21:53
My comment was aimed at Landmark sorry, I’m not sure why it didn’t quote him.20 Replies17,452 Views
Posted by Richtea78, 02-08-21 19:10
And I might suggest you sound like you work for Eon. Considering the way they seem to game their reviews on certain sites as well I wouldn’t put it past them.
as for arbitrary figures, it’s not...20 Replies17,452 Views
Posted by Richtea78, 01-08-21 17:21
I’m still waiting for my money back from Eon and once they finally pay up, I’ll be gone and good riddance to them. It has been the single worst experience I’ve ever had dealing with a service...28 Replies21,448 Views
Posted by Richtea78, 29-07-21 19:51
they aren’t cheap though. I’ve moved to Octopus who have everything and are still 15% cheaper a month.28 Replies21,448 Views
Posted by Richtea78, 29-07-21 07:55
Over 6 weeks and still no update. I think its fairly safe to assume they aren't developing an app. How long can it reasonably take? If they hadn't sacked all the npower staff so quickly they might...28 Replies21,448 Views
Posted by Richtea78, 23-07-21 22:09
Eon are absolutely useless at getting money back. They lost my direct debit at NPower but NPower didn’t have any staff to deal with it because Eon sacked them all.
Go to your bank and get the...4 Replies2,386 Views
Posted by Richtea78, 16-07-21 16:29
There is no App to test. I doubt they are even working on it. If you want decent service just leave this terrible company and join someone with working systems already. Eon made a “business decision”...28 Replies21,448 Views
Posted by Richtea78, 17-06-21 18:39
Hat, if you filter on that it does show some people who are happy. But it also shows a lot who aren’t.
Why couldn’t you have had the information available for those who want it and have it...28 Replies21,448 Views
Posted by Richtea78, 17-06-21 18:27Thread: Three cheers for Beth.
I do actually feel sorry for the customer services people as they don’t make the decisions but they have to deal with the consequences. The eon next ones do seem very helpful. It’s just that if they...1 Replies1,741 Views
Posted by Richtea78, 17-06-21 18:25
@Hatwildeman The thing I don’t understand though is that not withstanding the app not being very good, it’s still something. How bad was it that it’s literally better not to have anything at all. I...5 Replies3,358 Views
Posted by Richtea78, 16-06-21 20:50
The interesting thing is the websites are almost identical except for the information. If you put the Octopus website side by side to the Eon Next website you can literally see where the modules are...5 Replies3,358 Views
Posted by Richtea78, 16-06-21 20:37
Yes I’ve seen your trust pilot reviews. I noticed they are suspiciously better than other independent sites like google and Facebook reviews.
If...28 Replies21,448 Views
Posted by Richtea78, 16-06-21 17:41
There’s a flick of a switch and there’s ridiculous delays. You entered into partnership with Octopus to use Kraken in March 2020. That means you’d been negotiating with them for months before that....28 Replies21,448 Views
Posted by Richtea78, 15-06-21 18:24
If you want a working app, transfer to Octopus. Their app is working. It makes it even more laughable that Eon still don’t have an app nearly 3 months later. You could just buy the Octopus app and...28 Replies21,448 Views
Posted by Richtea78, 15-06-21 18:21Thread: Spam Posts - An update
Well you’ve stopped the bots but I see you’re now controlling who can post what! Unintended benefit for Eon!12 Replies16,031 Views
Posted by Richtea78, 15-06-21 18:21
Third attempt to post this!
if anyone else is disappointed with the service they have received from eon after the forced move from NPower I can totally recommend Octopus. Within 5 minutes of the...5 Replies3,358 Views