Posted by Beki_EONNext, 2 Days Ago 14:33
Hey GC123, Beki here!
So many E.On's in your post I just need to clarify for myself.
Your electric is with E.ON Next. And your gas is still with E.ON? Is that correct?4 Replies362 Views
Posted by Beki_EONNext, 2 Days Ago 14:30Thread: no bereavement department
Hey Sas123, I'm really sorry for your recent loss and also that the process has been far from ideal. We have recently had a big overhaul of our procedures so it might be worth reaching out to our...5 Replies777 Views
Posted by Beki_EONNext, 6 Days Ago 13:32
Oh gosh @meldrewreborn, I am definitely not into shaming people when it comes to climate change. There is such a negative stigma surrounding and including all the accessories to climate change that...27 Replies2,152 Views
Posted by Beki_EONNext, 6 Days Ago 10:04
Pegasus Thank you for that feedback and I'll pass this on. You never know, it might be coming in the future. 😀4 Replies280 Views
Posted by Beki_EONNext, 1 Week Ago 18:23
Tracy and Andy65 Have you signed up for The Big Plastic Count?27 Replies2,152 Views
Posted by Beki_EONNext, 1 Week Ago 18:04
Pegasus Hey there 👋 Beki here!
Hm..I wonder why it could be doing that. Do you have a smart meter (the older types?) or have you previously had an attempt to install previously? This is usually the...4 Replies280 Views
Posted by Beki_EONNext, 1 Week Ago 10:40
It's great to have you here. Unfortunately we can't look into E.ON Energy Germany, so you will need to contact them - do you have their contact details?
It's great to see...2 Replies109 Views
Posted by Beki_EONNext, 1 Week Ago 17:46
DebF_EONNext With your help we managed to get this one sorted!
It was indeed a missed meter exchange which we managed to get sorted out and then AndreaNez account all up and running smoothly...7 Replies720 Views
Posted by Beki_EONNext, 1 Week Ago 18:37Thread: Adding my Wife to the Account
Johnmac1963, meldrewreborn is correct, although a little direct (keep in mind the Community Guidelines of helpful comments and being kind).
We will need to speak to yourself and your wife...2 Replies457 Views
Posted by Beki_EONNext, 2 Weeks Ago 19:13Thread: Smart meter
meldrewreborn I understand that, but there has to be a time scale for these things. Be it a switch within 28 days, a smart meter enrolling to the DCC following a switch for up to 8 weeks or even...8 Replies334 Views
Posted by Beki_EONNext, 2 Weeks Ago 11:33Thread: Smart meter
Scott1987 We need to give the meters at least 8 weeks after supply start date or installation to be enrolled fully in the DCC and start sending us information. This includes being able to use the...8 Replies334 Views
Posted by Beki_EONNext, 2 Weeks Ago 16:02
I might tweet Chris Packham and tell him the E.ON Next Community are getting involved because we rock! 🤘27 Replies2,152 Views
Posted by Beki_EONNext, 2 Weeks Ago 20:17Thread: April Highlights
I apologise for the font, it seems I have found my own bug <!-- BEGIN TEMPLATE: dbtech_usertag_mention -->@theunknowntech<!-- END TEMPLATE: dbtech_usertag_mention --> 🐛
I’m always so amazed...1 Replies299 Views
Posted by Beki_EONNext, 2 Weeks Ago 12:30Thread: Off Peak
Stevie010 Thank you so much for that information. It's always a good idea to get all the info before replying.
It's not as easy as just changing your tariff to an Economy 7 because it would need a...28 Replies2,029 Views
Posted by Beki_EONNext, 2 Weeks Ago 11:03Thread: Off Peak
Stevie010 Do you know what your heating system is in this property?28 Replies2,029 Views
Posted by Beki_EONNext, 3 Weeks Ago 11:52
I've just an email from Chris Packham! (I adore Chris Packham!)
He was inviting you to be part of The Big Plastic Count! It's a brilliant opportunity to do something easy and fun that could really...27 Replies2,152 Views
Posted by Beki_EONNext, 3 Weeks Ago 21:00
RichHaynes I think is going to require to me to have a deep look into the account as these sound like minor things, that have evolved into bigger things because they have not been addressed correctly.13 Replies1,179 Views
Posted by Beki_EONNext, 3 Weeks Ago 19:47
Andy65 I'm 100% with you on the plastic front! I think DebF_EONNext answered you really well in regards to the paper statements, and as standard, everyone goes on to a digital format, however we...27 Replies2,152 Views
Posted by Beki_EONNext, 3 Weeks Ago 18:20
verdunpotter Hi there, it's Beki here!
I had a quick look at your account because these ones really interest me and you have NSS meters or Non Smets Smart which means it's super unlikely to be...5 Replies329 Views
Posted by Beki_EONNext, 3 Weeks Ago 18:08
RichHaynes Hey there, it's Beki here.
Yes it is a genuine text however I have no explanation to the other name being used except for human error - for which I apologise. The text messages are...13 Replies1,179 Views