Type: Posts; User: Beki_EONNext

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  1. Hey GC123, Beki here! So many E.On's in your...

    Posted by Beki_EONNext, 2 Days Ago 14:33
    Hey GC123, Beki here!
    So many E.On's in your post I just need to clarify for myself.

    Your electric is with E.ON Next. And your gas is still with E.ON? Is that correct?
    4 Replies
    362 Views
  2. Hey Sas123, I'm really sorry for your recent loss...

    Posted by Beki_EONNext, 2 Days Ago 14:30
    Hey Sas123, I'm really sorry for your recent loss and also that the process has been far from ideal. We have recently had a big overhaul of our procedures so it might be worth reaching out to our...
    5 Replies
    777 Views
  3. Nice one Andy65! You've got 2 so far! I found...

    Posted by Beki_EONNext, 2 Days Ago 14:12
    Nice one Andy65! You've got 2 so far! I found melt but I don't think that is on the list. Have you found any more?
    10 Replies
    309 Views
  4. Oh gosh @meldrewreborn...

    Posted by Beki_EONNext, 6 Days Ago 13:32
    Thread: It's Earth Day!
    Oh gosh @meldrewreborn, I am definitely not into shaming people when it comes to climate change. There is such a negative stigma surrounding and including all the accessories to climate change that...
    27 Replies
    2,152 Views
  5. Pegasus Thank you for that feedback and I'll pass...

    Posted by Beki_EONNext, 6 Days Ago 10:04
    Pegasus Thank you for that feedback and I'll pass this on. You never know, it might be coming in the future. 😀
    4 Replies
    280 Views
  6. Tracy and Andy65 Have you signed up for The Big...

    Posted by Beki_EONNext, 1 Week Ago 18:23
    Thread: It's Earth Day!
    Tracy and Andy65 Have you signed up for The Big Plastic Count?
    27 Replies
    2,152 Views
  7. Pegasus Hey there 👋 Beki here! Hm..I wonder why...

    Posted by Beki_EONNext, 1 Week Ago 18:04
    Pegasus Hey there 👋 Beki here!
    Hm..I wonder why it could be doing that. Do you have a smart meter (the older types?) or have you previously had an attempt to install previously? This is usually the...
    4 Replies
    280 Views
  8. Hallo eshariq, It's great to have you here....

    Posted by Beki_EONNext, 1 Week Ago 10:40
    Hallo eshariq,

    It's great to have you here. Unfortunately we can't look into E.ON Energy Germany, so you will need to contact them - do you have their contact details?

    It's great to see...
    2 Replies
    109 Views
  9. DebF_EONNext With your help we managed to get...

    Posted by Beki_EONNext, 1 Week Ago 17:46
    DebF_EONNext With your help we managed to get this one sorted!

    It was indeed a missed meter exchange which we managed to get sorted out and then AndreaNez account all up and running smoothly...
    7 Replies
    720 Views
  10. Johnmac1963, meldrewreborn is correct, although...

    Posted by Beki_EONNext, 1 Week Ago 18:37
    Johnmac1963, meldrewreborn is correct, although a little direct (keep in mind the Community Guidelines of helpful comments and being kind).

    We will need to speak to yourself and your wife...
    2 Replies
    457 Views
  11. meldrewreborn I understand that, but there has to...

    Posted by Beki_EONNext, 2 Weeks Ago 19:13
    Thread: Smart meter
    meldrewreborn I understand that, but there has to be a time scale for these things. Be it a switch within 28 days, a smart meter enrolling to the DCC following a switch for up to 8 weeks or even...
    8 Replies
    334 Views
  12. Scott1987 We need to give the meters at least 8...

    Posted by Beki_EONNext, 2 Weeks Ago 11:33
    Thread: Smart meter
    Scott1987 We need to give the meters at least 8 weeks after supply start date or installation to be enrolled fully in the DCC and start sending us information. This includes being able to use the...
    8 Replies
    334 Views
  13. I might tweet Chris Packham and tell him the E.ON...

    Posted by Beki_EONNext, 2 Weeks Ago 16:02
    Thread: It's Earth Day!
    I might tweet Chris Packham and tell him the E.ON Next Community are getting involved because we rock! 🤘
    27 Replies
    2,152 Views
  14. Whiteballs has your IHD updated?

    Posted by Beki_EONNext, 2 Weeks Ago 15:04
    Whiteballs has your IHD updated?
    5 Replies
    848 Views
  15. April Highlights

    Posted by Beki_EONNext, 2 Weeks Ago 20:17
    I apologise for the font, it seems I have found my own bug <!-- BEGIN TEMPLATE: dbtech_usertag_mention -->@theunknowntech<!-- END TEMPLATE: dbtech_usertag_mention --> 🐛​​​​​​​

    I’m always so amazed...
    1 Replies
    299 Views
  16. Stevie010 Thank you so much for that information....

    Posted by Beki_EONNext, 2 Weeks Ago 12:30
    Thread: Off Peak
    Stevie010 Thank you so much for that information. It's always a good idea to get all the info before replying.
    It's not as easy as just changing your tariff to an Economy 7 because it would need a...
    28 Replies
    2,029 Views
  17. Stevie010 Do you know what your heating system is...

    Posted by Beki_EONNext, 2 Weeks Ago 11:03
    Thread: Off Peak
    Stevie010 Do you know what your heating system is in this property?
    28 Replies
    2,029 Views
  18. NoEmail Our email address is: hi@eonnext.com 😁

    Posted by Beki_EONNext, 3 Weeks Ago 17:30
    NoEmail Our email address is: hi@eonnext.com 😁
    2 Replies
    441 Views
  19. I've just an email from Chris Packham! (I adore...

    Posted by Beki_EONNext, 3 Weeks Ago 11:52
    Thread: It's Earth Day!
    I've just an email from Chris Packham! (I adore Chris Packham!)

    He was inviting you to be part of The Big Plastic Count! It's a brilliant opportunity to do something easy and fun that could really...
    27 Replies
    2,152 Views
  20. ⚠ This incident is under investigation.

    Posted by Beki_EONNext, 3 Weeks Ago 21:23
    ⚠ This incident is under investigation.
    13 Replies
    1,179 Views
  21. RichHaynes I think is going to require to me to...

    Posted by Beki_EONNext, 3 Weeks Ago 21:00
    RichHaynes I think is going to require to me to have a deep look into the account as these sound like minor things, that have evolved into bigger things because they have not been addressed correctly.
    13 Replies
    1,179 Views
  22. RichHaynes I will PM you now.

    Posted by Beki_EONNext, 3 Weeks Ago 20:51
    RichHaynes I will PM you now.
    13 Replies
    1,179 Views
  23. Andy65 I'm 100% with you on the plastic front! I...

    Posted by Beki_EONNext, 3 Weeks Ago 19:47
    Thread: It's Earth Day!
    Andy65 I'm 100% with you on the plastic front! I think DebF_EONNext answered you really well in regards to the paper statements, and as standard, everyone goes on to a digital format, however we...
    27 Replies
    2,152 Views
  24. verdunpotter Hi there, it's Beki here! I had a...

    Posted by Beki_EONNext, 3 Weeks Ago 18:20
    verdunpotter Hi there, it's Beki here!
    I had a quick look at your account because these ones really interest me and you have NSS meters or Non Smets Smart which means it's super unlikely to be...
    5 Replies
    329 Views
  25. RichHaynes Hey there, it's Beki here. Yes it is...

    Posted by Beki_EONNext, 3 Weeks Ago 18:08
    RichHaynes Hey there, it's Beki here.
    Yes it is a genuine text however I have no explanation to the other name being used except for human error - for which I apologise. The text messages are...
    13 Replies
    1,179 Views