Type: Posts; User: theunknowntech

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  1. Sticky: Erm... Beki_EONNext ... Looks like Scott's...

    Posted by theunknowntech, 2 Hours Ago 18:19
    Erm... Beki_EONNext ...

    Looks like Scott's last post got stuck in moderation. Could you force-publish it through for me?
    44 Replies
    10,790 Views
  2. Sticky: Hi scott , Where did you get your Hildebrand...

    Posted by theunknowntech, 9 Hours Ago 10:42
    Hi scott ,

    Where did you get your Hildebrand Glow from? There's several different solutions here and I need to know where you got the device from so that I can recommend the right one.
    44 Replies
    10,790 Views
  3. If there's a tariff that takes your fancy, I'd...

    Posted by theunknowntech, 1 Day Ago 20:12
    If there's a tariff that takes your fancy, I'd recommend taking it up while it's available as they can change at anytime without notice.

    However, make sure to shop around as well. Sometimes other...
    5 Replies
    128 Views
  4. As far as I'm aware, the app doesn't currently...

    Posted by theunknowntech, 1 Day Ago 11:01
    Thread: On line app
    As far as I'm aware, the app doesn't currently support FiT accounts. You'll need to use the web version.
    3 Replies
    106 Views
  5. To me, I get the feeling the Comms Hub is...

    Posted by theunknowntech, 1 Day Ago 21:07
    To me, I get the feeling the Comms Hub is possibly dead. It's really hard to know for sure though, because Trilliant refuses to publish the user manuals for that Comms Hub and has never even...
    2 Replies
    137 Views
  6. Looks like a couple more jobs for PeterT_EONNext...

    Posted by theunknowntech, 1 Day Ago 20:51
    Looks like a couple more jobs for PeterT_EONNext then. Keep em coming!
    76 Replies
    6,578 Views
  7. Actually, you can always leave any contract with...

    Posted by theunknowntech, 2 Days Ago 20:38
    Actually, you can always leave any contract with any supplier at anytime, fixed or variable without notice regardless of supplier. Exit fees never apply to variable rate tariffs, but some suppliers...
    2 Replies
    64 Views
  8. I think it's usually 5%, but you'll want to check...

    Posted by theunknowntech, 2 Days Ago 20:35
    I think it's usually 5%, but you'll want to check the latest bill to be sure.
    2 Replies
    57 Views
  9. Not worth trying I'm afraid. Even a DNO can't...

    Posted by theunknowntech, 3 Days Ago 19:27
    Not worth trying I'm afraid. Even a DNO can't pair an IHD for you, only a supplier can. And given that your Bulb account is now closed, they won't talk to you anymore - and they don't have access to...
    5 Replies
    270 Views
  10. Sure thing Dorro78 ! I'll get PeterT_EONNext...

    Posted by theunknowntech, 3 Days Ago 18:45
    Sure thing Dorro78 !

    I'll get PeterT_EONNext on the case for you.
    1 Replies
    77 Views
  11. To be honest, you're better off fixing because...

    Posted by theunknowntech, 3 Days Ago 18:42
    To be honest, you're better off fixing because the variable rate you're seeing only has about four months left on it before it shoots up again.

    However, please shop around because another supplier...
    2 Replies
    79 Views
  12. Hi Bee , This is probably a good one for...

    Posted by theunknowntech, 3 Days Ago 18:40
    Thread: Recent bills
    Hi Bee ,

    This is probably a good one for PeterT_EONNext . :)

    ​​​​​​​I'll see if he can forcibly generate a bill for you.
    1 Replies
    50 Views
  13. As far as I'm aware, your meter might not be in...

    Posted by theunknowntech, 3 Days Ago 18:11
    Thread: Off Peak
    As far as I'm aware, your meter might not be in DCC yet. https://smartmetercheck.citizensadvice.org.uk/ should tell you more though.

    If the meter isn't already in Economy 7 mode and isn't on DCC,...
    28 Replies
    2,028 Views
  14. Yup, press 9 on these meters and you'll find the...

    Posted by theunknowntech, 3 Days Ago 18:01
    Yup, press 9 on these meters and you'll find the screen you're after. :)
    4 Replies
    125 Views
  15. To be honest JamesBillinghurst... This is where...

    Posted by theunknowntech, 3 Days Ago 18:01
    To be honest JamesBillinghurst... This is where things get tricky... The only supplier capable of pairing that original IHD would have been the installing supplier at the time. Given that you've...
    5 Replies
    270 Views
  16. Correct. To the best of my knowledge, pretty much...

    Posted by theunknowntech, 4 Days Ago 19:16
    Correct. To the best of my knowledge, pretty much no product from In Home Displays Limited has ever been capable of getting firmware updates. It's not just limited to the SmartView 2, but also to the...
    12 Replies
    498 Views
  17. Hi Nixy ! Could you show me some photos...

    Posted by theunknowntech, 4 Days Ago 19:02
    Hi Nixy !

    Could you show me some photos please? Complex meters can be a little more tricky to deal with, but shouldn't be an upgrade blocker in 99% of cases - and if they were, it should have been...
    2 Replies
    201 Views
  18. Heya hybrid , I'd suggest having a chat with...

    Posted by theunknowntech, 4 Days Ago 17:57
    Thread: voucher code
    Heya hybrid ,

    I'd suggest having a chat with customer service to redeem that code. There may be instructions on the voucher itself too.
    2 Replies
    100 Views
  19. Your comms hub will continue to try and...

    Posted by theunknowntech, 4 Days Ago 17:06
    Thread: WAN Dropping
    Your comms hub will continue to try and re-establish a WAN connection. However, if this keeps happening then I'd probably suggest seeing whether an SKU2 Cellular + Mesh hub might be viable. At least...
    3 Replies
    125 Views
  20. The difficulty however, is that the free one will...

    Posted by theunknowntech, 5 Days Ago 17:29
    Thread: IHD replacement
    The difficulty however, is that the free one will still be the IHDL SmartView 2 right now - and that thing is terrible.

    I do agree with you though and I'll see if I can get Beki to pull a few...
    11 Replies
    2,343 Views
  21. Hey VMF , Beki has confirmed to me this week...

    Posted by theunknowntech, 5 Days Ago 17:27
    Thread: IHD replacement
    Hey VMF ,

    Beki has confirmed to me this week that you now have a replacement option via the ivie Bud at https://ivie.co.uk . If you chuck the discount code EONNEXT5 into the voucher code option of...
    11 Replies
    2,343 Views
  22. One or more of those readings is invalid. I will...

    Posted by theunknowntech, 5 Days Ago 09:27
    One or more of those readings is invalid. I will have to do some number crunching of my own and this is going to take some time.
    11 Replies
    595 Views
  23. Probably worth me mentioning this as well...

    Posted by theunknowntech, 5 Days Ago 21:45
    Probably worth me mentioning this as well actually. I don't know how many unused SmartView 2 units are left in the remaining inventory, but I would imagine that E.On will continue giving those...
    12 Replies
    498 Views
  24. Well, if you fancy an ivie Bud they've agreed to...

    Posted by theunknowntech, 5 Days Ago 21:29
    Well, if you fancy an ivie Bud they've agreed to give you a 10% discount. You can pick one up via https://ivie.co.uk and if you chuck discount code EONNEXT5 into the voucher code option at the...
    12 Replies
    498 Views
  25. Yeah, I get what you mean there. In actual fact,...

    Posted by theunknowntech, 6 Days Ago 16:38
    Yeah, I get what you mean there. In actual fact, I've managed to make progress in that regard and convinced E.On Next to have a re-think. I'm not able to reveal details right now, but I can say this...
    12 Replies
    498 Views