Do eonnext support staff visit the forum and offer help for those customers who prefer not to use the phone?
30-04-21
Silverfox
Not very often.
I prefer the Twitter people myself.
Silverfox
02-05-21
BethS_EONNext
Quote:
Originally Posted by Strat
Do eonnext support staff visit the forum and offer help for those customers who prefer not to use the phone?
Hey Strat!
There's a couple of us here who check in and see how you're all getting on, but we like to think of the community as a place where you can get together with other customers and share tips and answer quesions!
Never fear though, if the phone isn't your thing there's plenty of options for you - you can pop an email to hi@eonnext.com, or send us a DM on Facebook and Twitter! We have Energy Specialists online and waiting for you 7 days a week (even bank holidays!) 8am-10pm :)
I look forward to chatting with you!
Beth
Team Leader - Digital Operations
02-05-21
Strat
[QUOTE=BethS;427]Hey Strat!
.... we like to think of the community as a place where you can get together with other customers and share tips and answer questions!
A bit like the forum I and the team moderate.
Thanks @BethS
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