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  • Silverfox's Avatar
    18-06-21, 12:50
    Silverfox started a thread Weird. in Help & Support
    I gets more weird by the day. Silverfox.
    1 replies | 203 view(s)
  • Silverfox's Avatar
    17-06-21, 04:44
    (I am but one woman and not here all the time! πŸ˜‚) Beth is doing her best folks to answer questions in the forum groups. She admits she feeling...
    1 replies | 248 view(s)
  • Silverfox's Avatar
    17-06-21, 04:36
    @Richtea78 It's like EonNext went into the Software showroom and looked at the available options very much like a car showroom. Sat there they...
    5 replies | 608 view(s)
  • Silverfox's Avatar
    16-06-21, 04:31
    @Richtea78 One aspect of the stupid state that EonNext find themselves in is that you post was allowed when you had moved to Octopus. Leaving that...
    14 replies | 3593 view(s)
  • Silverfox's Avatar
    16-06-21, 04:13
    @Richtea78 I will be moving as soon as possible and will look at Octopus. Present circumstances dictate to a degree that i remain for a while....
    5 replies | 608 view(s)
  • Silverfox's Avatar
    15-06-21, 05:06
    Things may well be improving fingers crossed with better control on Spam and possible Bot activity. However I would like to see more admin activity...
    0 replies | 192 view(s)
  • Silverfox's Avatar
    14-06-21, 19:04
    Silverfox replied to a thread Meter reading in Help & Support
    If you log into your account you will see meter reading and it's easy to send them to EonNext. Its about halfway down the dashboard ( screen) ...
    2 replies | 452 view(s)
  • Silverfox's Avatar
    14-06-21, 04:45
    I wonder if the apparent lack of posts over the last few days is simply the fact that most were Spam posts or is it that people are fed up with the...
    2 replies | 467 view(s)
  • Silverfox's Avatar
    12-06-21, 06:55
    Presently there is a post approval system in place and it could well work. But we are told that is a temporary fix. What system does admin intend...
    1 replies | 385 view(s)
  • Silverfox's Avatar
    11-06-21, 13:14
    @BethS Putting posts into threads hides them insofar as people rarely open up and read all contents. ​​​​​​​
    4 replies | 683 view(s)
  • Silverfox's Avatar
    11-06-21, 10:35
    @BethS A post approval process is a fundamental step and its in the right direction. But it will be circumnavigated possibly but let's hope not.
    4 replies | 683 view(s)
  • Silverfox's Avatar
    11-06-21, 04:30
    And yet another one appears overnight. It's as if the forum is a magnet and attracts all sorts of dangerous posts. But you will have to be quick to...
    4 replies | 683 view(s)
  • Silverfox's Avatar
    10-06-21, 14:33
    Silverfox replied to a thread Be very careful. in Help & Support
    Emma, there is another one. Surprise surprise. Anyone can post to the forum, bots and Tom **** and Harry and not forgetting the ladies. I am not...
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    10-06-21, 04:10
    Silverfox replied to a thread Be very careful. in Help & Support
    Take a look at my website. Go on click on the link I dare you. A minefield of potential cyber threats and at 5am 10/6/2021 there is another...
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    09-06-21, 17:41
    @Richtea78 There is need for a customer complaints action group.
    6 replies | 1322 view(s)
  • Silverfox's Avatar
    09-06-21, 17:33
    Silverfox replied to a thread Be very careful. in Help & Support
    @Richtea78 https://www.ombudsman-services.org/about-us/how-we-work Pure customer negligence. ​​​​​​​
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    09-06-21, 05:21
    Silverfox replied to a thread Be very careful. in Help & Support
    For weeks we are told we are clamping down on Spam posts but they still they keep coming. This morning 9/6/2021 there were two more at 6-15am....
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    08-06-21, 17:33
    The CEO email on the site is no good anyway. A letter making a formal complaint is the first step in resolving the issues which are ongoing here.
    6 replies | 1322 view(s)
  • Silverfox's Avatar
    06-06-21, 10:56
    Frankly the more I see the more I feel this company is a band of hopefuls lead by no one at the very top.
    6 replies | 1322 view(s)
  • Silverfox's Avatar
    06-06-21, 06:00
    Silverfox replied to a thread Be very careful. in Help & Support
    Here’s how to make a website secure: Install TLS – buying a simple Transport Layer certificate is a crucial first step. Use anti-malware software...
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    06-06-21, 05:44
    Silverfox replied to a thread Be very careful. in Help & Support
    Another wonderful post about gambling in America. Just another example of the very leaky security of this forum group. It needs a total lockdown to...
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    05-06-21, 07:43
    Silverfox replied to a thread Be very careful. in Help & Support
    Speaking generally, bots are computer programs that execute repetitive tasks, and they usually operate over the Internet. A spam bot is a specific...
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    04-06-21, 16:55
    @Richtea78 Standing on Giants created the Giffgaff site and I was one of the former members and I have been with them for years. I help out on the...
    3 replies | 1141 view(s)
  • Silverfox's Avatar
    04-06-21, 16:48
    Anyone notice how you can log in and then navigate around the forum group to find you are not logged in? Just another problem to the coding of this...
    6 replies | 1322 view(s)
  • Silverfox's Avatar
    04-06-21, 08:52
    Spam Bots will not learn as you rightly suggest Richtea. And not wanting to ban customers outside of the UK she says. Really? must be a first for a...
    12 replies | 2624 view(s)
  • Silverfox's Avatar
    03-06-21, 04:53
    Silverfox replied to a thread Be very careful. in Help & Support
    @Richtea78 I am writing a letter of complaint to head office to start the ball rolling. The company is failing totally in protecting its customers.
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    02-06-21, 17:19
    Silverfox replied to a thread Be very careful. in Help & Support
    For a while today I thought stupidly enough that the stoppage of spam posts had been resolved. But how wrong I was. It's a very dangerous place for...
    20 replies | 5260 view(s)
  • Silverfox's Avatar
    01-06-21, 13:16
    @SJM09 A company setup on a shoestring and employing people with very limited experiences in some cases. No disrespect meant though as everyone is...
    2 replies | 1860 view(s)
  • Silverfox's Avatar
    31-05-21, 17:11
    @Richtea78 I share your opinion. Amatures at every turn. And what's worse is we did not ask to join EonNext
    8 replies | 2876 view(s)
  • Silverfox's Avatar
    31-05-21, 05:00
    Silverfox replied to a thread Be very careful. in Help & Support
    Having complained about dangerous posts on this forum group and being told that the company wants to keep it open to everyone regardless of being a...
    20 replies | 5260 view(s)
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08-05-21

  • 16:58 - Deleted Posts