BethS's Activity
About Me
Thread Tags
Quotes
  • BethS's Avatar
    Yesterday, 13:23
    BethS replied to a thread "Default" 50p charge in Help & Support
    Hi @duerdens A fix is going into place for this today so the removal of the charge should be updated in the next day or two :) If for any...
    5 replies | 168 view(s)
  • BethS's Avatar
    21-06-21, 20:44
    BethS replied to a thread "Default" 50p charge in Help & Support
    Ahh that's handy to know @jamesn, thanks for letting me know! I'll feed this back in case they aren't aware it's affecting Npower Select customers...
    5 replies | 168 view(s)
  • BethS's Avatar
    21-06-21, 20:26
    BethS replied to a thread "Default" 50p charge in Help & Support
    Hi @jamesn, thanks for taking the time to post! I hope you're well 😊 Over the weekend we've identified a number of accounts affected by this...
    5 replies | 168 view(s)
  • BethS's Avatar
    19-06-21, 12:46
    BethS replied to a thread Eon Smart Meter in Help & Support
    Hi @PaulD Thanks for taking the time to post! Is there any chance you can pop me a private message with your account number or address so I can...
    1 replies | 247 view(s)
  • BethS's Avatar
    19-06-21, 10:03
    Hi Switched, thanks for taking the time to post! I'm sorry to hear this was your experience, if we can do anything to change your mind & look into...
    2 replies | 256 view(s)
  • BethS's Avatar
    19-06-21, 10:01
    BethS replied to a thread Fit account transfer in Help & Support
    Morning Liz, thanks for taking the time to post! Is there any chance you can pop me a private message with your CSV file attached so I can look...
    5 replies | 1018 view(s)
  • BethS's Avatar
    19-06-21, 09:53
    BethS replied to a thread Weird. in Help & Support
    Morning @Silverfox, thanks for your post. It's certainly not weird; people often make assumptions about the gender of another person based on the...
    1 replies | 203 view(s)
  • BethS's Avatar
    16-06-21, 18:41
    I think I’ve explained something similar in one of our private messages, @Richtea78 - We made the decision as a business to launch with a website...
    14 replies | 3590 view(s)
  • BethS's Avatar
    16-06-21, 14:36
    @PeterS Hi Peter I've sent you a private message now, if you could reply to that when you get a chance I'll be able to look further into this with...
    4 replies | 552 view(s)
  • BethS's Avatar
    16-06-21, 12:10
    Hi @PeterS Thanks for taking the time to post! Is there any chance you can pop me a private message with your account number or address so I...
    4 replies | 552 view(s)
  • BethS's Avatar
    16-06-21, 12:03
    BethS replied to a thread Eco scheme in Help & Support
    Hi @ANDY Thanks for taking the time to post! We do participate in the ECO Scheme - it's sometimes known as Affordable Warmth too 😁 We would...
    1 replies | 274 view(s)
  • BethS's Avatar
    16-06-21, 11:56
    BethS replied to a thread Meter reading in Help & Support
    ​​​​​​​Hi @Lizby24 Thanks for taking the time to post! Is there any chance you can pop me a private message with your account number or address...
    2 replies | 451 view(s)
  • BethS's Avatar
    16-06-21, 11:06
    BethS replied to a thread Fit account transfer in Help & Support
    Hi @Janet189 Have you been able to speak with anyone about this? Thanks! ​​​​​​​Beth
    5 replies | 1018 view(s)
  • BethS's Avatar
    16-06-21, 09:44
    BethS replied to a thread A temporary fix. in Help & Support
    Morning! We're not 100% sure what the plan is at the minute, we're exploring our options. As soon as we have further updates on this we'll let...
    1 replies | 385 view(s)
  • BethS's Avatar
    16-06-21, 09:22
    BethS replied to a thread As night follows day. in Help & Support
    Morning @Silverfox - Our Community Guidelines do actually say: "​​​​​​​One post is normally enough If you’re offering feedback, asking for help...
    4 replies | 683 view(s)
  • BethS's Avatar
    16-06-21, 09:05
    Morning @Silverfox As I've explained to @Richtea78 on an earlier thread this morning, as long as your post doesn't violate our community...
    14 replies | 3590 view(s)
  • BethS's Avatar
    16-06-21, 07:53
    BethS replied to a thread Spam Posts - An update in Announcements
    Morning @Richtea78 - That's absolutely not the case at all. The only posts we're not allowing through are the spam posts which have (rightly) caused...
    12 replies | 2620 view(s)
  • BethS's Avatar
    11-06-21, 09:20
    BethS replied to a thread Spam Posts - An update in Announcements
    Hi @Richtea78 I'm afraid I can't comment on them, I'd finished for the day when they came through and I had a day off yesterday so I wasn't able...
    12 replies | 2620 view(s)
  • BethS's Avatar
    11-06-21, 08:29
    BethS replied to a thread As night follows day. in Help & Support
    Morning @Silverfox - I hope you're keeping well πŸ˜€ I removed the spam post from this morning as soon as I was awake to check it - earlier than...
    4 replies | 683 view(s)
  • BethS's Avatar
    08-06-21, 17:49
    BethS replied to a thread Spam Posts - An update in Announcements
    Evening @Richtea78 I do try to help as many people as I can, but sadly it's just me online tonight, so I'm having to direct some people to Social...
    12 replies | 2620 view(s)
  • BethS's Avatar
    08-06-21, 17:03
    Hey Martin! Can you pop us a message on Facebook or Twitter with some account information so we can look into your connectivity issues please? :) ...
    1 replies | 527 view(s)
  • BethS's Avatar
    08-06-21, 17:03
    BethS replied to a thread price rise in Help & Support
    Evening @lisa Could you pop us a message on Facebook or Twitter with your account details so we can chase this up for you please? Thanks ...
    1 replies | 405 view(s)
  • BethS's Avatar
    08-06-21, 16:13
    BethS replied to a thread Come and say hi! in Welcome & Join
    Hey Dudley01 Can you pop us a message on Facebook or Twitter so we can look into this with you please? Thanks! ​​​​​​​Beth
    24 replies | 15547 view(s)
  • BethS's Avatar
    04-06-21, 11:57
    BethS replied to a thread Spam Posts - An update in Announcements
    Morning @Richtea78 & @Silverfox - I hope you're both keeping well. Our platform providers have assessed what's been blocked so far, before it's...
    12 replies | 2620 view(s)
  • BethS's Avatar
    03-06-21, 07:11
    BethS replied to a thread Joint correspondence in Help & Support
    Hi Chris! If you can pop us a message on Facebook or Twitter we'll be happy to get this sorted for you! Just search "E.ON Next" :) Thanks! ...
    2 replies | 952 view(s)
  • BethS's Avatar
    03-06-21, 07:10
    BethS replied to a thread Spam Posts - An update in Announcements
    They are and it's a real shame :( They're using different domains which is why they're filtering through. Each user who posts spam is being...
    12 replies | 2620 view(s)
  • BethS's Avatar
    01-06-21, 13:05
    Hi everyone, Happy June! I hope you're all enjoying the sunshine! I know there's been a lot of chat about spam posts on our Customer Community...
    12 replies | 2620 view(s)
More Activity
About BethS

Basic Information

Statistics


Total Posts
Total Posts
68
Posts Per Day
0.98
Thumbs Up?
Thumbs Up Received
6
Thumbs Up Given
2
General Information
Last Activity
Today 12:29
Join Date
16-04-21
No results to display...

16-06-21


18-05-21


09-05-21


02-05-21