PeterT_EONNext
Community Co-ordinator-
300Total Posts
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77Thumbs Up Received
About PeterT_EONNext
Are you an E.ON Next customer? | No |
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What type of meter do you have? | SMETS1 |
Do you have an electric vehicle? | No, Interested |
What interests you? | Being part of a community, Climate change, Customer service, Renewable energy, Saving energy, Smart technology, Sustainability |
Join Date | 16-01-22 |
Signature
Cool π Calm π Collected π - Here to help, or just for a chat if you like!
Do you agree with a comment? Give the member a π
Got the right answer to a query? Click 'Verify Answer' β
Can't find any help using the Search function or by scrolling through our Community? π€ Ask a question by starting a new thread here!
Did you know our Energy Specialists are available on Social Media 24/7, 365 days a year? Your account may need further investigation to help you get your query resolved. If this is the case, you can get in touch with us easily over Facebook or Twitter and get on with your day until an Energy Specialist gets back to you! π
We're on WhatsApp now too! Fancy chatting to us without the need for social media? Now you Can! Just message us via WhatsApp on 08085015200.
You can also call on the above number weekdays 9am - 5pm or pop an email over to hi@eonnext.com
Do you agree with a comment? Give the member a π
Got the right answer to a query? Click 'Verify Answer' β
Can't find any help using the Search function or by scrolling through our Community? π€ Ask a question by starting a new thread here!
Did you know our Energy Specialists are available on Social Media 24/7, 365 days a year? Your account may need further investigation to help you get your query resolved. If this is the case, you can get in touch with us easily over Facebook or Twitter and get on with your day until an Energy Specialist gets back to you! π
We're on WhatsApp now too! Fancy chatting to us without the need for social media? Now you Can! Just message us via WhatsApp on 08085015200.
You can also call on the above number weekdays 9am - 5pm or pop an email over to hi@eonnext.com
PeterT_EONNext's Activity
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Older Activity
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Hi aaeh782 Something definitely doesn't look right here π§ So that I can check a couple of things, please can you send two other pictures? I'll... see more
- 3 Hours Ago
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1replies
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0thumbs up
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29views
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Hi Richp81 We're not currently changing Prepayment meters for Credit meters due to us not having a credit checking system in place. For us to be... see more
- 3 Hours Ago
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1replies
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0thumbs up
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39views
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Hi Patrick999 I'm sorry to hear that you've not received your refund, there could be a few reasons why this has happened. The Community is a... see more
- 4 Hours Ago
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1replies
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0thumbs up
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31views
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Hi mgjohn A tariff update has been sent out to your meter, the prices on your in home display should be updated by tomorrow. βββββββPete π see more
- 4 Hours Ago
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1replies
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1thumbs up
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25views
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Hi @Lacoste1985 I'm sorry to hear that you're receiving communications about having Smart Meters installed if you've previously said that you... see more
- 1 Day Ago
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4replies
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0thumbs up
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231views
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Hi Eastminster I'm afraid there isn't an update on this just yet. I can see you have an open complaint being managed on your account in relation... see more
- 3 Days Ago
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17replies
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0thumbs up
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2428views
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Hi aaroncarson π The sun was lovely, until it turned into a humid evening!π Sorry to hear that you're having trouble with your Smart Meters. I... see more
- 3 Days Ago
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2replies
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0thumbs up
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105views
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Hi allibhai I'm sorry, there's still no update on this just yet. From what I understand, the delay in particular with your meter is due to the... see more
- 3 Days Ago
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23replies
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0thumbs up
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1790views
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Hi @TAYLOROY I'm sorry to hear that the app isn't working for you, this definitely doesn't look right, and you should be able to log in normally π... see more
- 3 Days Ago
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2replies
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0thumbs up
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180views
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Magpie That's brilliant news! π Not quite sure what was happening previously, but I'm glad to hear this is now working for you! Pete π see more
- 3 Days Ago
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7replies
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0thumbs up
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343views
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Hi emmajayne91 Just another quick update (I hope we're now making some progress) π€ I've now linked in with one of our Smart specialists who is... see more
- 3 Days Ago
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113replies
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0thumbs up
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23144views
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Hi dprice8893 I'm afraid I can't locate your E.ON Next account (I can only do this if the email address you've used to sign up to the Community... see more
- 4 Days Ago
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4replies
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0thumbs up
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97views
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Thanks for that emmajayne91 I just wanted to make sure our Smart Team have the correct Device ID for your IHD (I remember you mentioning the Ivie... see more
- 4 Days Ago
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113replies
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0thumbs up
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23144views
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Hi Alien I've put up a post about this which you can follow here Pete π see more
- 4 Days Ago
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12replies
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0thumbs up
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1023views
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Afternoon everybody! π You may have noticed that we're experiencing some issues currently, which means you may not be able to access your online... see more
- 4 Days Ago
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2replies
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0thumbs up
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180views
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Hi Kungfauxn00b I'm sorry to hear that your prices haven't updated yet. I've sent an update out so this should update by tomorrow on your in home... see more
- 4 Days Ago
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109replies
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0thumbs up
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10576views
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Hi VaultBoy I'm sorry to hear that your meters have stopped sending us readings, and your in home display is now not showing the correct prices... see more
- 4 Days Ago
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109replies
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0thumbs up
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10576views
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Hi Hive5 I'm sorry to hear that the tariff didn't update on your meters - it looks like the update failed to go through previously. I've sent this... see more
- 4 Days Ago
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109replies
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0thumbs up
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10576views
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Hi amberklene I've sent an update to your meters, the prices should update to reflect your current tariff within the next 24 hours. Pete π see more
- 4 Days Ago
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109replies
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0thumbs up
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10576views
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Hi seejayess I've sent a tariff update to your meters, it should update over midnight and the prices should show correctly on your in home display... see more
- 6 Days Ago
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109replies
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0thumbs up
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10576views
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Hi TC15 I'm really sorry to hear about the experience you've had when you contacted customer services π it's certainly not what you should expect... see more
- 1 Week Ago
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3replies
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0thumbs up
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264views
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Hi Sincs π I've sent a tariff update for your gas prices - they should update on your in home display within the next 24 hours. βββββββPete π see more
- 1 Week Ago
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109replies
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1thumbs up
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10576views
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Hi emmajayne91 I'm sorry that this still hasn't been resolved for you yet - I've had a look today and some attempts have been made since we last... see more
- 1 Week Ago
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113replies
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0thumbs up
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23144views
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Hi Davethegreat1 It looks like an update was sent out yesterday to update your tariff information on your in home display, I've sent this again... see more
- 1 Week Ago
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3replies
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1thumbs up
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182views
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Hi KAYLEIGH123 π I've sent a tariff update to your meters, the prices on your in home display should update over midnight/by tomorrow morning. ... see more
- 1 Week Ago
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7replies
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0thumbs up
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278views
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Hi EdGB π I've sent a tariff update to your IHD, the prices should update for you over night/by tomorrow morning. βββββββPete π see more
- 1 Week Ago
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109replies
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0thumbs up
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10576views
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Hi Spennylad It looks like there were two different email addresses being used for your Energy and your FiT account - I've linked these together... see more
- 1 Week Ago
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9replies
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0thumbs up
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622views
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Hi Stephanie2022 I'm really sorry to hear that your gas meter has taken credit for existing debt on the meter. Are you able to post some... see more
- 1 Week Ago
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5replies
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1thumbs up
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280views
23-06-22
- 23:09 - Lacoste1985 mentioned PeterT_EONNext in post I do not want a smart meter, how many times do you have to be told!!!!??...o so far apart from PeterT_EONNext who removed some of ...
22-06-22
- 19:05 - allibhai mentioned PeterT_EONNext in post Secure 100 Smart Meter IssuesHi @PeterT_EONNext That is really weird...
- 14:41 - allibhai mentioned PeterT_EONNext in post Secure 100 Smart Meter Issues...gain just wondering PeterT_EONNext you had any update f...
- 06:07 - Hive5 mentioned PeterT_EONNext in post In-house display showing incorrect tariffPeterT_EONNext ββββββ...
21-06-22
- 20:19 - TAYLOROY mentioned PeterT_EONNext in post We're experiencing some issues π±@PeterT_EONNext I reported the app n...
- 17:53 - Magpie mentioned PeterT_EONNext in post About paying by bank transferPeterT_EONNext Hello, I thought I ...
- 17:00 - aaroncarson mentioned PeterT_EONNext in post Neither my CAD or IHD can join the HAN... theunknowntech and PeterT_EONNext -- looking around, i...
- 08:39 - Kungfauxn00b mentioned PeterT_EONNext in post In-house display showing incorrect tariffHey, PeterT_EONNext β can you work you...
20-06-22
- 17:25 - theunknowntech mentioned PeterT_EONNext in post In-house display showing incorrect tariff...y, I'm happy to ask PeterT_EONNext to take a look. :)
- 13:23 - theunknowntech mentioned PeterT_EONNext in post Smart Meter IHD Tariff Updates...ate through, but as PeterT_EONNext is the IHD Tariff Up...
- 08:33 - theunknowntech mentioned PeterT_EONNext in post Smart meter in home display hell!!PeterT_EONNext oh yeah, forgot to t...
- 07:23 - emmajayne91 mentioned PeterT_EONNext in post Smart meter in home display hell!!PeterT_EONNext Ok. No that is my o...
19-06-22
- 08:55 - Hive5 mentioned PeterT_EONNext in post In-house display showing incorrect tariffSorry PeterT_EONNext, not seen any update...
16-06-22
- 10:55 - emmajayne91 mentioned PeterT_EONNext in post Smart meter in home display hell!!PeterT_EONNext hi it has been anoth...
15-06-22
- 20:37 - TC15 mentioned PeterT_EONNext in post IHD not updated since my contract tariff changedPeterT_EONNext can you help me plea...
- 18:28 - Andy65 mentioned PeterT_EONNext in post Smart me display showing old tariff... might have to give PeterT_EONNext a bit of time to do ...
- 17:33 - Andy65 mentioned PeterT_EONNext in post IHD update...rough to their IHD. PeterT_EONNext should pick this up ...
- 09:27 - theunknowntech mentioned PeterT_EONNext in post Smart me display showing old tariffGot a sec PeterT_EONNext ?
- 07:19 - theunknowntech mentioned PeterT_EONNext in post In-house display showing incorrect tariff... can definitely get PeterT_EONNext on the case for you....
13-06-22
- 13:48 - theunknowntech mentioned PeterT_EONNext in post FIT account isn't linked...ed again. I'll get @PeterT_EONNext to replace them with...
22-06-22
- 14:41 - allibhai quoted PeterT_EONNext in post Secure 100 Smart Meter Issues...gain just wondering PeterT_EONNext you had any update f...
- 13:51 - Kungfauxn00b quoted PeterT_EONNext in post In-house display showing incorrect tariff(shouldn't be much more I hope π...
20-06-22
- 12:10 - bkt quoted PeterT_EONNext in post FIT account isn't linkedHi @Spennylad It looks like there ...
19-06-22
- 19:02 - Eastminster quoted PeterT_EONNext in post Read Schedule BugHi @Eastminster I'm sorry to hear t...
18-06-22
- 13:47 - Sincs quoted PeterT_EONNext in post In-house display showing incorrect tariffHi @Sincs π I've sent a tariff ...
17-06-22
- 06:05 - EdGB quoted PeterT_EONNext in post In-house display showing incorrect tariffHi @EdGB π I've sent a tariff u...
14-06-22
- 12:22 - DunseithR quoted PeterT_EONNext in post Smets2 electricity meter not sending dataHi @DunseithR sorry for the late r...
11-05-22
- 16:15 - Hidden
06-05-22
- 19:33 - chris25801 quoted PeterT_EONNext in post In-house display showing incorrect tariffHi @Chris247 I'm afraid your email ...
25-04-22
- 20:00 - hendersonm quoted PeterT_EONNext in post In-house display showing incorrect tariffHi @hendersonm π I've sent an ...
- 05:43 - David2000 quoted PeterT_EONNext in post In-house display showing incorrect tariff...nks - Pete π Hi PeterT_EONNext, The IHD tariff has ...
23-04-22
- 21:10 - Emma0108 quoted PeterT_EONNext in post STILL no electricity credit.I'm sorry @Emma0108 I'm not sure I ...
- 16:42 - Emma0108 quoted PeterT_EONNext in post STILL no electricity credit.Hi Emma, I'm really sorry to hear a...
- 10:43 - Chillmano quoted PeterT_EONNext in post In-house display showing incorrect tariffHi @Chillmano Welcome to the Commun...
21-04-22
- 06:48 - SilverFox89 quoted PeterT_EONNext in post In-house display showing incorrect tariffHi @SilverFox89 π Sorry I didn't...
19-04-22
- 12:17 - David2000 quoted PeterT_EONNext in post In-house display showing incorrect tariff...uld. Thank you @PeterT_EONNext - I've updated my p...
15-04-22
- 17:10 - Timscotland quoted PeterT_EONNext in post Symbio Credit still outstandingHi @Timscotland I'm sorry to hear t...
13-04-22
- 06:24 - Annie quoted PeterT_EONNext in post no electricity reading on smart meter for 44 daysHi @Annie I'm sorry to see that you...
12-04-22
- 17:02 - ispynothing quoted PeterT_EONNext in post IHD does not show gas tariff@ispynothing Sorry, I was supposed ...
10-04-22
- 07:09 - spacedmonkeys quoted PeterT_EONNext in post No electric readings@theunknowntech I'm here, I'm here,...