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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Sorry don't know - I presume you've clicked on "refresh data" otherwise I can't see any other method. Glowmarkt help desk are very good if... see more
- 3 Minutes Ago
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@geoffers how do you get the first data read date to change? Mine is only saying September when I first got the Bright app? see more
- 34 Minutes Ago
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@CharlotteEv - if you've registered with Bright, you can download the actual ½ hourly data readings from the meter for the last 13 months from... see more
- 48 Minutes Ago
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Afternoon @krystalkerr I'm going to tag in @Lee_EONNext who replied to your original thread and ask him to look at your latest post.... see more
- 56 Minutes Ago
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I don't think the Bright app would be wrong - they just pull the ½ hourly data directly from the meter, which is what EOn (or any other of the... see more
- 58 Minutes Ago
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@CharlotteEv Its easy enough to check whether rate one is daytime or nightime (there's no consistency) by observing when it increments. The total... see more
- 1 Hour Ago
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I'm not using the app I'm actually on the website. It allows me to log in then after looking at two accounts kicks me off and I can't log back in for... see more
- 1 Hour Ago
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@Mailman I got these from the actual meter. The smart meter readings on the statements are what I am querying as they seem massively off. We have... see more
- 2 Hours Ago
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Hello Nang! Welcome to the Community! I hope that your new move is going as well as can be! I've updated your post so your data is safe. Although... see more
- 2 Hours Ago
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@geoffers thanks for clarifying this. That's correct we don't have an IHD we didn't even know we had a smart meter until we got the EV, before that... see more
- 2 Hours Ago
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@Deb333 The screen shot is from yesterday are you able to still see it today? If it is still there it might be an idea to post a... see more
- 2 Hours Ago
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@CharlotteEv I've had another look at what you posted originally. When you say 'I have checked my actual readings' (for both the March 17th... see more
- 3 Hours Ago
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@CharlotteEv I've also got the Landis+Gyr E470 meter which only shows one tariff rate - the rate on the meter isn't used for billing purposes, just... see more
- 3 Hours Ago
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@meldrewreborn thank you for your reply. I would appreciate if you could tell me if I am reading the meter correctly and if not please tell me how. I... see more
- 4 Hours Ago
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@Andy65 thanks for your reply, I don't have an IHD so have only been reading from the meter. I was using the first figure that shows on the meter.... see more
- 4 Hours Ago
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@geoffers thank you for your reply, the person I was emailing stated I could get my data from Loop app but then said they couldn't use third party... see more
- 4 Hours Ago
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Hello, On the meter readings page of my online bill there is an advert offering a £50 payment for having a smart meter installed. Big orange button... see more
- 4 Hours Ago
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The meter itself always records the time of use in UTC time (ie GMT), so when you download the meter data from bright/glowmarkt.com it has the UTC... see more
- 5 Hours Ago
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Indeed they do. My baseline overnight 8h usage (without an EV) is usually about 0.5-0.6 kWh which means that for my 2 person pensioner household (at... see more
- 6 Hours Ago
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While the EV usage will be the dominant usage at night , other household appliances will also use power. I suspect the OP is not reading the... see more
- 6 Hours Ago
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@geoffers Can you clarify for all of us (esp the OP) whether Eon Next alters the cheaper nightime rate times IAW BST or do the times stick... see more
- 6 Hours Ago
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Looking at the daytime use only over this 189 day period, you have used an average of 884kWh/169 = 4.8kWh per day. This would appear to be... see more
- 6 Hours Ago
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Hi @CharlotteEv Can you compare the meter reading on your IHD (tap OK then the arrow to meter information, then OK) to what is shown on the actual... see more
- 7 Hours Ago
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@CharlotteEv - the best thing to do is download the Bright app and register your meters so you can view 13 months of your historical usage in... see more
- 16 Hours Ago
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Evening @Anasa_EONNext We do try. 🕵 My good lady often says I'm very trying. 😂 see more
- 16 Hours Ago
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Good evening @nang , Please be advised that this is a public forum and you just leaked your address and other personal info to the internet. I've... see more
- 17 Hours Ago
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It all went wrong when we changed tariff to Next Drive Fixed V2 and admittingly it took us awhile to actually notice something wasn't right. After... see more
- 17 Hours Ago
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