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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@krystalkerr if they are not getting back to you you need to raise a complaint. see more
- 7 Hours Ago
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I have multiple accounts with EON (over 100) all under one login - I don't use a VPN and previously EON allowed my IP Address access so I could work... see more
- 8 Hours Ago
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Evening @pgw100 It might be a couple of things. Are you using the same email address that is registered on your account? Have you checked your... see more
- 10 Hours Ago
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Why is it that when I try to register as a new customer and try to get an email sent for verification, the emails never arrive and so I can never... see more
- 13 Hours Ago
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Good Afternoon Community How are we all? Tim to welcome our new members @Miskatur @JLord @Boyd @irinel @JJL @lucyingram @ThomasCic... see more
- 15 Hours Ago
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@Miki If you have a fully working smart meter, with your preferences set to half-hourly readings, then the Next Drive is possibly your best bet.... see more
- 17 Hours Ago
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I have a 4KW solar array pre 2012 so get the maximum fit payment and the 50% export payment, I also use an immersun to heat the hot water tank... see more
- 18 Hours Ago
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Thanks mate, that’s very useful to know. Hopefully they will move me to a SMETS2 - I’ve put a ticket into customer services. see more
- 1 Day Ago
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@Simon39 Those Trilliant comms hubs rely on the 3G phone network which is being switched off in stages nationwide. If you are in an area with no... see more
- 1 Day Ago
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Afternoon @Simon39 I have the same meters and comms. Electric meter happily sends data but gas is not as reliable. Admittedly at the moment both are... see more
- 1 Day Ago
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Yes that’s correct. I had confirmation from Bright this morning: Unfortunately this is a problem outside our control - you have a Trilliant Comms... see more
- 1 Day Ago
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Can you confirm that you are also unable to retrieve your gas usage via 3rd party apps such as Bright ? see more
- 1 Day Ago
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@Simon39 You'll need to contact Customer Services to try and arrange that. Nothing we can do on the Forum to help with that unfortunately. Is... see more
- 1 Day Ago
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After some help please. I have the original SMETS1 meters, and for a couple of years now I’ve not been able to get a reliable electronic meter... see more
- 1 Day Ago
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@PeterT_EONNext, I am having exactly the same issue. My SMETS1 meters were installed at the very beginning of the smart meter rollout. My electricity... see more
- 1 Day Ago
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Good morning community 😁 We have more new members to welcome today - big hello to @biupijhage @daniharley @Raymondeasep @Raineyd1 @llguretraq... see more
- 1 Day Ago
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@DebbyL So Eon Next are billing you for the period (up to 3 years) when you were not even a customer? That’s a new one. No need to be anxious... see more
- 1 Day Ago
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Thank you for your help. I have a Smart meter and the bills were correct ( I received a refund from Scottish Power when I transferred). The EON bill... see more
- 1 Day Ago
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