Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Back Billing when in credit
    @Andy65 Backbilling is for when no bills have been raised at all in my view. If bills were raised but are now being corrected due to more... see more
  • Solar generation meter discrepancy
    Good Evening @nevinchester ๐Ÿ™‚ Thank you for the update. Can I ask what app you are using to see the data? And have you entered a recent read and... see more
  • Solar generation meter discrepancy
    Hi, I have not been able to resolve the issue. I compare the solar meter reading with my app for the system and the solar meter continues to show... see more
  • Boost signal to an internal T2 antenna
    Hi @Peterblue welcome to the community ๐Ÿ‘‹ Have we lost communication with your meter or are you just having trouble with your IHD? Also was it one of... see more
  • Back Billing when in credit
    Hi @kellys27 This is a bit of an odd one, back billing is normally to recover unpaid amounts for energy used but previously billed correctly. I... see more
  • Back Billing when in credit
    Hello @kellys27 - Welcome to the Community ๐Ÿ‘‹ I'm sorry to hear about this. Have you raised a complaint with an Energy Specialist? If so, how is this... see more
  • Huntington's Disease Awareness Month
    That's really lovely @meldrewreborn ๐Ÿ’œ It's good to know that your support made such a significant positive difference in her life, and the fact that... see more
  • Huntington's Disease Awareness Month
    @Poppy_EONNext Back in the 1980's one of my staff was diagnosed with this illness. She'd had a very tough time of it medically speaking, having... see more
  • New meter
    @aw61 All good things come to an end! If your meter is in a basement then itโ€™s entirely possible that signals (radio in North, Mobile in South)... see more
  • Solar generation meter discrepancy
    Hey @nevinchester ๐Ÿ™‚ How are you? I appreciate it's been a while since this was posted. How did you get on with this? Do you have an update for... see more
  • New meter
    OK, thanks for these replies. My "Meter Time Switch Code" is 811, which is consistent with 1:30-8:30 BST. Funny thing is though - it always has... see more
  • SEG - What is it? and are you Eligible?
    No worries - I understand it is difficult to make any real pronouncements on what changes may come down the line from Eon - having the potential for... see more
  • Back Billing when in credit
    Long story short, moved into my new build house, my meter was swapped with another house, so Eon was taking readings from a house down the road that... see more
  • Huntington's Disease Awareness Month
    @Lee_EONNext It's tough when a diagnosis blindsides you. We were completely in the dark about Huntington's disease as we had no family history to go... see more
  • A great big E.ON Next community welcome!
    Good Morning Community! ๐Ÿ˜ It's a lovely day today ๐ŸŒž We have some new members to welcome today, huge hello to @Simonpennington @Boxman1 @aw61... see more
  • SEG - What is it? and are you Eligible?
    @Sartori01 That would be really difficult for me to say if I'm honest, All I can tell you is the facts of the scheme etc, and that before we didn't... see more
  • New meter
    Hi @aw61 With regards to 30 minute readings, you will not see them in your online account. All you will see in your eonnext account are your... see more
  • Huntington's Disease Awareness Month
    @Poppy_EONNext Thank you for sharing ๐Ÿ’œ I had no idea about Huntington's Disease. It's great to see there is lots of support out there if needed see more
  • New meter
    Good afternoon @aw61 and welcome. First thing to ask is when was the smart meter actually fitted, simply because it can occasionally take up to 6... see more
  • Meter
    @Vixon61 Hi ๐Ÿ‘‹, I appreciate this is an old thread, but I just wanted to check in to see if you had your meter replaced? ๐Ÿ˜Š see more
  • New meter
    I have recently been given a smart meter and it seems to be working OK. However there are a few questions which you may be able to answer. 1)... see more