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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hi @geoffers It seems the period between Mon 19th and Tues 27th has no data available on Bright, and the E.On Next app now shows some electricity... see more
- 47 Minutes Ago
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@solidbond These issues clearly show the fault is at the DCC end. The meters store your half hourly usage, irrespective of the comms... see more
- 1 Hour Ago
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Hi. I used to be able to check my day and night meter readings but now find that the meter isn't showing them. Also, EON are telling me that I... see more
- 1 Hour Ago
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@meldrewreborn Almost four million smart meters in Great Britain are not working properly. According to the Department for Energy Security... see more
- 1 Hour Ago
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@meldrewreborn That would be a very interesting report. The DCC should definitely be accountable when it comes to comms issues, and in a perfect... see more
- 2 Hours Ago
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@Tommysgirl I came across a report from PA Consulting some time ago, which explained that over 94% of removed smart meters were found to be... see more
- 2 Hours Ago
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Hello @Angie12345, welcome to the community 👋 Did you manage to get in contact with the team? see more
- 3 Hours Ago
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@Tommysgirl I came across a report some time ago, which explained that over 90% of removed smart meters were found to be operating correctly when... see more
- 3 Hours Ago
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@Mailman and the same accounting system is in use by both. see more
- 4 Hours Ago
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Saturday 31st August Good Morning community 😀 Well, it's the last new members welcome of August - huge welcome to : @RalucaR @Lkv @tgeorge60... see more
- 4 Hours Ago
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@Andy65 @Tommysgirl My meters are due to have readings pulled early Sunday and both readings should appear on my account late Sunday. Statement... see more
- 5 Hours Ago
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@meldrewreborn Thanks for the excellent information. see more
- 13 Hours Ago
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@Tommysgirl if it’s a comms issue changing the meters will not solve it. Changing the comms hub might, but if the issue is with the DCC then it... see more
- 14 Hours Ago
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@meldrewreborn The readings are getting through to my IHD, it seems like it's definitely an ongoing comms problem, especially with my neighbours... see more
- 19 Hours Ago
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Just to update, as of this morning the comms hub is now working normally, IHD is showing usage again and data appears for last 2 days on Bright, but... see more
- 19 Hours Ago
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@Andy65 It's most likely to be just a one-off glitch with your readings. I agree, it's not very good for me and my neighbours that it's been... see more
- 19 Hours Ago
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@Tommysgirl While I readily accept that there are problems, if the electricity readings are getting through why can’t the gas readings? ... see more
- 19 Hours Ago
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Looks like you've explored all the possibilities then ☹️ - have you tried their WhatsApp contact? see more
- 20 Hours Ago
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@Poppy_EONNext Had someone ask me about the 25 sites questions today, good spot adding that in 👏 see more
- 22 Hours Ago
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That's not good at all is it @Tommysgirl, ongoing for nearly two years!. In my case I'm hoping it's just a glitch but as I take my own readings every... see more
- 1 Day Ago
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Friday 30th August Good afternoon community! 👋 We have more new members to welcome today - let's say a big hello to : @Hollykerr @ab123 @Youcef... see more
- 1 Day Ago
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Did that...been on hold for 35mins! Gave up! see more
- 1 Day Ago
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@PaulFenech - probably worth phoning customer services and talk to a human. see more
- 1 Day Ago
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Hi, I've requested several times to install a Smart Meter, yet the request doesn't go through online and my emails remain unanswered. Would... see more
- 1 Day Ago
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@Andy65 I've been having ongoing issues with smart readings not being pulled for gas for almost two years, and the same problem with electricity... see more
- 1 Day Ago
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