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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hello, I am a new owner and please register my name on the property and remove Castle Estate Agents. The account number on the letter received on... see more
- 36 Minutes Ago
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Thank you for sharing this @WizzyWigg you guys are really on top of all of this and supporting our members and keeping them up to date 😊 see more
- 1 Hour Ago
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Assuming you are paying by Variable Direct Debit, can you go back to the bill issued before this latest one? I've given a bit from my last bill so... see more
- 3 Hours Ago
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Thankyou Meldrewreborn, I have DM'd HelenaP and am waiting for a response...I messaged Friday as well Duncan see more
- 4 Hours Ago
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@DMSEDGE Send a DM to @HelenaP_EONNext as as been requested then you'll get this sorted. If you are convinced the £474.76 is incorrect... see more
- 5 Hours Ago
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Cornwall Insight has published a new forecast predicting a slight decrease in the January 2025 Default Tariff Cap (price cap), ahead of tomorrow’s... see more
- 5 Hours Ago
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Still no clearer as to why I have to pay £475 for an error on EON's part.. I have received an email from customer services at E.ON Next saying I... see more
- 5 Hours Ago
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@krystalkerr Hi First off welcome to the Community. Are there any settings on your browser that are auto logging you out or is this the app? ... see more
- 6 Hours Ago
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@LucySc We will get it sorted, Ive got your DM. Feel free to keep the thread updated with everything we do as we move to get this resolved. It... see more
- 7 Hours Ago
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@Lee_EONNext Thank you Lee I've sent you a message with his details. see more
- 8 Hours Ago
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@LucySc Hi Lucy, before I comment on the situation, would you mind popping me a DM with your Father's address and account details so I can have a... see more
- 8 Hours Ago
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@Plan68 Hey All you need to do is send us a photo of your export reading (photo) showing the total actual export. You can send this in via... see more
- 9 Hours Ago
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Good news, how do I go about requesting a payment? thanks Mark see more
- 9 Hours Ago
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Good Morning All How are we all? A huge welcome to our new members, please join me in welcoming them - @ZacharyMar @struass45 @krystalkerr... see more
- 10 Hours Ago
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@DebbyL That's great news that they've corrected it for you, and yes mistakes happen, but you're right, it doesn't excuse the stress you've had... see more
- 10 Hours Ago
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@meldrewreborn Thank you for your help. It was apparently a computer problem, and I'm now £140 in credit. They have logged a complaint, but that does... see more
- 10 Hours Ago
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@Tommysgirl thank you that is a good idea see more
- 10 Hours Ago
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@LucySc That's awful service. If they don't respond promptly and sort it, I'd maybe consider getting in touch with an organisation like Citizens... see more
- 10 Hours Ago
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@meldrewreborn thanks I'll try again. It was just when I made a complaint before they never replied (other than one email after several weeks to say... see more
- 10 Hours Ago
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@LucySc recently the smart meter installer couldn’t install the meter because my installation had a fused neutral. The right paperwork was done... see more
- 10 Hours Ago
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@theunknowntech thanks I appreciate this! The DNO didn't seem to have a problem with it, it's eon that won't put through the paperwork to get them to... see more
- 10 Hours Ago
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Hi, There is absolutely no reason why you should pay to replace the main fuse in this situation - it's a free service that is the responsibility... see more
- 10 Hours Ago
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Hi all I'm not sure what to do to help my dad get smart meters fitted. He's nearly 85 and really struggling to get under the stairs to read his... see more
- 11 Hours Ago
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Called CS this morning. Not much they can do as they say the meter is working, but have pushed a request through to the meter team to check it and... see more
- 11 Hours Ago
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