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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Determining monthly DD levels. If smart metering is in place, or regular timely and accurate readings are provided for non smart meters, then EAC is... see more
- 47 Minutes Ago
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15replies
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519views
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@retrotecchie EAC is only to be used for what? see more
- 1 Hour Ago
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15replies
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To much relief it's all been sorted now! see more
- 6 Hours Ago
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According to my research, EAC is only to be used where smart meters are not fitted and no readings have been supplied for a period of greater than 12... see more
- 7 Hours Ago
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Good Afternoon everyone Welcome to our new members, how are we all doing today? @IanSmith336 @Skalake @madlan @AlineLiria @pop @davidn @samsriv... see more
- 10 Hours Ago
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236replies
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Thanks for your response @retrotecchie! The model number for the Landys and Gyr meter is 5235D-N and the ABB/Elster is J11B2A (think this meter is... see more
- 11 Hours Ago
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Who remembers we have a partnership with MIND? Mind - A Quarter of a million reasons to celebrate. This incredible achievement shows our... see more
- 13 Hours Ago
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The whole thing is a farce. Eon seem unable to carry out the simplest task. The display on the meter has now started to turn on random segments of... see more
- 13 Hours Ago
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No, the meter cupboard is the householders responsibility. see more
- 14 Hours Ago
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wind has broken meter door Will EON replace see more
- 14 Hours Ago
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@shudman If the account was set up to be read remotely then we would 100% be able to read your export in the Community. Setting it up for you is... see more
- 16 Hours Ago
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5replies
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@davidn That's still wrong surely? Presumably you have electric heating, therefore the highest reading of 18988 should be off peak and at the cheaper... see more
- 18 Hours Ago
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@davidn I’d check that rate 1 and rate 2 are now being correctly reported as they should be. There is no guarantee that it’s now correct - we’ve... see more
- 1 Day Ago
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@mollyd That's a nice hairy setup! Hard for me to decipher on my phone but I can't use the computer as the storm has taken out my power and... see more
- 1 Day Ago
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Hi Poppy, I have just had a solar and battery system installed, with the plan being to switch to your NextDrive v4 from Octopus but I don't have an... see more
- 1 Day Ago
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Yes. But they've now issued a new bill where they've changed it so that the off peak which used to read 18988 @ 30p and peak was 7896 @ 16p now reads... see more
- 1 Day Ago
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Perhaps , but the labels are clear and the prices are reversed. see more
- 1 Day Ago
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I think it's always been Eon as the meter is branded Eon. I've now spoken to them and they think the peak & off peak readings are swapped, rather... see more
- 1 Day Ago
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That will need a phone call to customer services on Monday then. I assume you moved to Eon from a different supplier at the property? These things... see more
- 1 Day Ago
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I only moved in in the summer and it now looks like all of the bills have been transposed. see more
- 1 Day Ago
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10replies
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