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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@geoffers thanks for clarifying this. That's correct we don't have an IHD we didn't even know we had a smart meter until we got the EV, before that... see more
- 10 Minutes Ago
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@Deb333 The screen shot is from yesterday are you able to still see it today? see more
- 14 Minutes Ago
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@CharlotteEv I've had another look at what you posted originally. When you say 'I have checked my actual readings' (for both the March 17th... see more
- 1 Hour Ago
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@CharlotteEv I've also got the Landis+Gyr E470 meter which only shows one tariff rate - the rate on the meter isn't used for billing purposes, just... see more
- 1 Hour Ago
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@meldrewreborn thank you for your reply. I would appreciate if you could tell me if I am reading the meter correctly and if not please tell me how. I... see more
- 1 Hour Ago
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@Andy65 thanks for your reply, I don't have an IHD so have only been reading from the meter. I was using the first figure that shows on the meter.... see more
- 1 Hour Ago
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@geoffers thank you for your reply, the person I was emailing stated I could get my data from Loop app but then said they couldn't use third party... see more
- 2 Hours Ago
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Hello, On the meter readings page of my online bill there is an advert offering a £50 payment for having a smart meter installed. Big orange button... see more
- 2 Hours Ago
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The meter itself always records the time of use in UTC time (ie GMT), so when you download the meter data from bright/glowmarkt.com it has the UTC... see more
- 2 Hours Ago
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Indeed they do. My baseline overnight 8h usage (without an EV) is usually about 0.5-0.6 kWh which means that for my 2 person pensioner household (at... see more
- 3 Hours Ago
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While the EV usage will be the dominant usage at night , other household appliances will also use power. I suspect the OP is not reading the... see more
- 3 Hours Ago
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@geoffers Can you clarify for all of us (esp the OP) whether Eon Next alters the cheaper nightime rate times IAW BST or do the times stick... see more
- 3 Hours Ago
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Looking at the daytime use only over this 189 day period, you have used an average of 884kWh/169 = 4.8kWh per day. This would appear to be... see more
- 4 Hours Ago
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Hi @CharlotteEv Can you compare the meter reading on your IHD (tap OK then the arrow to meter information, then OK) to what is shown on the actual... see more
- 4 Hours Ago
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@CharlotteEv - the best thing to do is download the Bright app and register your meters so you can view 13 months of your historical usage in... see more
- 13 Hours Ago
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Evening @Anasa_EONNext We do try. 🕵 My good lady often says I'm very trying. 😂 see more
- 14 Hours Ago
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Good evening @nang , Please be advised that this is a public forum and you just leaked your address and other personal info to the internet. I've... see more
- 14 Hours Ago
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It all went wrong when we changed tariff to Next Drive Fixed V2 and admittingly it took us awhile to actually notice something wasn't right. After... see more
- 14 Hours Ago
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Hello, I am a new owner and please register my name on the property and remove Castle Estate Agents. The account number on the letter received on... see more
- 15 Hours Ago
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Thank you for sharing this @WizzyWigg you guys are really on top of all of this and supporting our members and keeping them up to date 😊 see more
- 16 Hours Ago
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Assuming you are paying by Variable Direct Debit, can you go back to the bill issued before this latest one? I've given a bit from my last bill so... see more
- 18 Hours Ago
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Thankyou Meldrewreborn, I have DM'd HelenaP and am waiting for a response...I messaged Friday as well Duncan see more
- 19 Hours Ago
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@DMSEDGE Send a DM to @HelenaP_EONNext as as been requested then you'll get this sorted. If you are convinced the £474.76 is incorrect... see more
- 20 Hours Ago
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Cornwall Insight has published a new forecast predicting a slight decrease in the January 2025 Default Tariff Cap (price cap), ahead of tomorrow’s... see more
- 20 Hours Ago
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Still no clearer as to why I have to pay £475 for an error on EON's part.. I have received an email from customer services at E.ON Next saying I... see more
- 20 Hours Ago
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@krystalkerr Hi First off welcome to the Community. Are there any settings on your browser that are auto logging you out or is this the app? ... see more
- 21 Hours Ago
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@LucySc We will get it sorted, Ive got your DM. Feel free to keep the thread updated with everything we do as we move to get this resolved. It... see more
- 22 Hours Ago
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@Lee_EONNext Thank you Lee I've sent you a message with his details. see more
- 23 Hours Ago
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